Laundry and Dry Cleaning Attendants

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Nestled in the heart of Brisbane's CBD, InterContinental Hotel Brisbane has just opened to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city's top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

We are looking for Laundry and Dry Cleaning Attendants to join our team on either a Part Time or Casual basis. 

Your day to day

• Clean and store linens/uniforms in a timely, organized manner to ensure that hotel's laundry and linen needs are met.
• Receive soiled lines by bag, cart, or chute from the floors. Sort all articles by kind, colour, and degree of soil.  Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to recommended capacity and other manufacturers' guidelines.  Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
• Fold clean linens and store as appropriate. Operate linen feeder, sheet folder, towel folder and table linen ironer machines.
• Report to supervisor needed repairs or unsafe conditions.
• Monitor and control supplies and minimise waste within laundry facility. 
• Sort and record discarded linen into categories. Report damages or loss of linen to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• May assist with other duties as assigned.

What We Need from You

• Basic reading, writing, and math skills.  Some laundry experience and ability to speak English. 
• Carrying or lifting items weighing up to 34kg and pushing and or pulling approximately 180kg
• Frequently standing up and moving about the work area
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• Frequently working in areas of high temperatures around heavy equipment
• Communication skills are utilised a when interacting other employees and supervisor.
• Reading and writing abilities and basic math skills are utilised when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.
• May be required to work nights, weekends, and/or holidays.

What we offer

You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Free meals on shift
• Dry cleaning for non-uniformed colleagues
• Paid birthday leave - hip hip hooray
• Proactive paid wellness and mental health days
• Some of the best colleague discounts across our IHG Hotels for accommodation
• A massive colleague discounts platform for all your favourite brands and retailers
• Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

What you can expect from us

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you'll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

So, join us and you'll become part of our ever-growing global family.