Senior Account Manager

Location:
Milson's Point (Hybrid/3 days per week in the office)

Hours:
Full Time (12 month Maternity Leave Cover)

Are you ready to manage key client relationships and oversee integrated campaigns across multiple accounts? Awaken is seeking a Senior Account Manager for a 12-month maternity leave cover within our Client Services function. You'll work across a mix of local and global brands, collaborate closely with specialist teams, and build your career in a flexible, supportive, independent agency environment.

About Awaken

Awaken is 10 years young, and we've built an agency where curiosity, collaboration, and fresh thinking drive everything we do. We uncover opportunities across strategy, creativity, and media - helping brands cut through with work that's impactful, precise, and innovative.

We're a close-knit team of creators and marketers spread across the globe, united by technology and a culture of open communication. Whether it's Slack, video calls, or in-person catch-ups, we stay connected and support each other daily.

What makes Awaken different is our balance: we're ambitious for our clients, but we're also a flexible, family-friendly workplace. We believe people do their best work when they feel trusted, supported, and inspired.

Why Join Us?

Work on an exciting mix of local and global clients.

Collaborate with specialists across strategy, media, and creative.

Flexibility to balance work and life, in a family-friendly environment.

Be part of an independent agency where you'll have freedom to innovate.

Role Overview

As a Senior Account Manager, you'll manage client relationships and oversee the delivery of campaigns across multiple accounts. You'll handle day-to-day operations, develop clear briefs, contribute to strategic thinking, and keep work moving smoothly across the agency. This role is ideal for someone with 4+ years of agency experience who's looking to take on broader responsibility and work more closely with clients.

What You'll Do

Manage client relationships

• You'll lead a number of B2B and B2C accounts across a variety of verticals.
• Be a consistent point of contact across your accounts.
• Understand client needs and communicate updates clearly.
• Run meetings and present work with confidence.

Oversee campaigns from brief to delivery

• Translate briefs into clear actions and next steps
• Coordinate with Media, Creative and Insights to keep work aligned.
• Manage timelines, feedback, approvals and reporting.

Ensure quality and clarity in the work

• Brief assets accurately and review outputs before they go to clients.
• Keep track of versions, requirements and delivery details.
• Provide input that strengthens recommendations and outcomes.

Manage project budgets and scopes

• Monitor budgets, scope changes and forecasting.
• Flag issues early and support the commercial process.

Contribute to how we work

• Bring observations, ideas and improvements that make the work better and the process smoother.

What You'll Bring

• 4+ years' experience in advertising, media, or integrated agencies.
• Solid understanding of integrated campaigns across digital, social and OOH.
• Confident communication skills, both written and verbal.
• Comfortable managing scopes, budgets and the commercial side of account work.
• Strong attention to detail and the ability to stay organised across multiple projects.
• A steady, practical approach when priorities shift.
• Someone who works well in a small, flat environment and takes ownership of their work.
• You're proactive and always looking for practical ways to improve how we work.

Join a team where your work matters, your growth is supported, and your clients will value the difference you make.

How to Apply

Apply via LinkedIn job post.