ASO7 - ICT Account Manager

6 hours ago

Sydney, New South Wales, Australia Department for Education, South Australia Full time $108,864 per year

Department for Education
Job reference:
708073

Location:
- VARIOUS -

Job status:
Short Term Contract

Eligibility:
Open to Everyone

Why work with us
Every child and young person deserves a great education.

We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About The Role
The
ICT Account Manager
plays a pivotal role within ICT Services, delivering high-quality, reliable, and customer-focused ICT Account Management services to participating schools and preschools.

Operating within a defined portfolio, the role acts as the primary liaison between schools and the Department's ICT Services, ensuring that local priorities, business requirements and operational issues are clearly understood and effectively addressed. By maintaining strong relationships with site leaders and key stakeholders, the ICT Account Manager ensures ICT services are aligned with educational and departmental outcomes.

This position also contributes to the ongoing strategic development and improvement of service delivery including the planning, implementation and optimisation of ICT systems and infrastructure.

The ICT Account Manager provides schools with a single, trusted point of contact into the full breadth of departmental ICT initiatives and support, helping to translate complex technical environments into practical, value-driven solutions that enhance teaching and learning outcomes.

Qualifications
Essential:
Nil

Desirable:
Qualifications related to Information Technology, ITIL methods or related fields

Special conditions
The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.

The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

Remuneration
ASO7 $108, ,864 per annum (1.0 FTE) + superannuation (12%) and leave loading

Enquiries
Enquiries can be directed to Joachim Pereira, ICT ESP, Resourcing Lead, via email:

Application instructions
Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional Notes
Full-time contract roles (1.0 FTE), initial 12-month term contract

Multiple vacancies available

Applications close:
25/11/2025 11:30 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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