Service Coordinator

1 day ago

Sydney, New South Wales, Australia Superior Air Conditioning (NSW) Pty Ltd Full time $60,000 - $80,000 per year

Service Coordinator

Superior Air Conditioning (NSW) Pty Ltd is a mechanical business that designs, installs, services and maintains all types of air conditioning systems.

We are currently seeking a Service Coordinator who can deliver exceptional customer service to our clients and our internal Service teams.

About the role

You will be responsible for the scheduling of Service Technicians and Subcontractors to meet our clients KPI's for Reactive/ Breakdown service call, Quoted works and planned preventative maintenance tasks.

Day to day activities would include but not limited to:

  • Be first point of contact for customers requesting services.
  • Manage phone calls and emails promptly and professionally.
  • Provide an excellent level of customer service support through incoming emails, phone calls and logging Service requests.
  • Allocate and coordinate Service Requests with customers and technicians.
  • Monitoring service requests based on priority.
  • Updating client portals with notes and documentation.
  • Management of supplier purchases by ordering materials required for completion of service jobs.
  • Administrative support where required associated with documentation, reports, timesheets, invoicing etc.

To be successful in this position you will need to be motivated and have the following skills and abilities:

  • Excellent speaking, listening and writing skills.
  • Good time management.
  • Professional presentation.
  • Show reliability and responsibility.
  • Ability to work in a fast-paced environment.
  • Can work autonomously as well as take direction from team members.
  • Be proficient in use of MS Windows (including: Word, Excel and Outlook)

You will be rewarded with:

  • Competitive salary package + super
  • Company uniform, laptop and phone

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St George Overview This role helps ensure that customers receive timely support and service outside of regular office hours.You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St GeorgeOverviewThis role helps ensure that customers receive timely support and service outside of regular office hours. You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Service Coordinator

    3 days ago

    Sydney, New South Wales, Australia Erect Safe Access Pty Ltd Full time $60,000 - $100,000 per year

    Field Service Coordinator – Access EquipmentErect Safe Access – Sydney, NSWFull Time | Monday–Friday Hours available between 7:30 AM – 5:00 PM |Join a leading access equipment company and take charge of field service operations across SydneyErect Safe Access is a trusted provider of access equipment, offering a wide range of scissor lifts, knuckle...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia S&you Australia Full time

    Join to apply for the Service Coordinator role at S&you Australia Join to apply for the Service Coordinator role at S&you Australia Get AI-powered advice on this job and more exclusive features. Our client is looking for a sharp, solutions-driven Service Coordinator to be the link between our customers and our field service team. If you thrive in a...

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia S&you Australia Full time

    Join to apply for the Service Coordinator role at S&you AustraliaJoin to apply for the Service Coordinator role at S&you AustraliaGet AI-powered advice on this job and more exclusive features.Our client is looking for a sharp, solutions-driven Service Coordinator to be the link between our customers and our field service team. If you thrive in a fast-paced,...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Arjo Full time

    Service Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, AustraliaJoin to apply for the Service Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, Australia role at ArjoService Coordinator - Medical Devices (12 mth Parental Leave Contract), Sydney, Australia2 days ago Be among the first 25 applicantsJoin to apply...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Arjo Full time

    Join to apply for the Service Coordinator - Sydney, Australia role at Arjo3 days ago Be among the first 25 applicantsJoin to apply for the Service Coordinator - Sydney, Australia role at ArjoEmpowering Careers at Arjo – Join Us in Making a Meaningful DifferenceAt Arjo, we're driven by purpose. Every day, we go above and beyond to support people facing...

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Arjo Full time

    Join to apply for the Service Coordinator - Sydney, Australia role at Arjo3 days ago Be among the first 25 applicantsJoin to apply for the Service Coordinator - Sydney, Australia role at ArjoEmpowering Careers at Arjo – Join Us in Making a Meaningful DifferenceAt Arjo, we're driven by purpose. Every day, we go above and beyond to support people facing...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Better Support Solutions Pty Ltd Full time

    About the roleThis is an exciting opportunity to join Better Support Solutions' team as an NDIS Service Coordinator (RN) in our Parramatta, NSW office.You will play a crucial part in providing high-quality care and support to our clients with disabilities, helping them achieve their goals and live more independent lives.Full-time and part-time positions...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Better Support Solutions Pty Ltd Full time

    About the roleThis is an exciting opportunity to join Better Support Solutions' team as an NDIS Service Coordinator (RN) in our Parramatta, NSW office.You will play a crucial part in providing high-quality care and support to our clients with disabilities, helping them achieve their goals and live more independent lives.Full-time and part-time positions...