Administrator - Helpdesk Operator
2 days ago
Helpdesk Operator
Brisbane - Cannon Hill
Full-time fixed-term employee
- Work life balance.
- 9am-5pm working hours, Mon-Fri.
- Career growth opportunity.
- Great Team Culture.
From oil rigs to goldmines and everything in between, Delta Facilities Management delivers asset management, maintenance and construction services in some of Australia's most beautiful but least hospitable locations. We thrive on the challenge of getting the seemingly impossible done, and doing it safely.
THE POSITION
Cannon Hill Location
Monday - Friday 9:00am - 5:00pm
Responsible for providing administration support to our portfolio of sites
Perform site-specific service desk duties with clients ranging from Defence, Department of Education and Utilities
Perform Administrative duties involving reporting and general correspondence
Entering customer service requests in relevant FM Software
Answer correspondence and communications in a timely manner
Provide high quality customer service
THE PERSON
You will preferably have experience working in a role with high volume, complex bookings/requests
Excellent problem solving and analytical skills
Experience in the provision of superior customer service
Highly organised with strong attention to detail and initiative and hardworking
A strong desire to work collaboratively within a team and ability to work autonomously
COMPASS GROUP BENEFITS
12 weeks of paid parental leave for eligible Compass Group staff
Access to a wide variety of training and development
Clear career paths and support to achieve your goals
Personal and site-based recognition programs
Immediate access to 100+ retail discounts accessible from your mobile
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