UX Designer

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

UX Designer

What does a successful UX Designer do at Fiserv?

You'll work closely with product managers, engineers, and stakeholders to turn complex workflows into elegant, easy-to-use designs across our customer portals, merchant onboarding, and payment flows. Hands-on, experienced UX Designer who's passionate about designing seamless experiences that solve real user problems.

Work Type: Fixed Term Employment(12 Months)

Job Location: Melbourne/Brisbane

What You Will Do:

• Lead end-to-end UX design process — from discovery and wireframes to high-fidelity prototypes
• Translate complex business requirements into thoughtful and scalable user journeys
• Conduct user research, usability testing, and interpret feedback to guide design decisions
• Collaborate closely with developers and product teams to ensure design intent is carried through to build
• Own the design system and help build consistent UI patterns across web and mobile
• Create artefacts like user flows, journey maps, and interaction models to communicate ideas clearly
• Champion a design thinking approach and user-first mindset across the company

What You Will Need To Have:

• 5+ years of UX/UI experience, ideally in fintech, SaaS, or product-led businesses
• Strong portfolio showcasing user flows, wireframes, prototypes, and final designs
• Proficiency in Figma (or equivalent), usability tools, and modern design systems
• Ability to balance user needs with business goals in a fast-paced environment
• Strong communication skills — able to confidently present ideas to cross-functional teams
• Familiarity with accessibility standards and responsive design best practices
• Experience working in Agile teams and/or fintech environments

Why Join Pinch(Part of Fiserv):

• Be part of a small but mighty team making a real impact in the payments space
• Opportunity to shape the product experience from the ground up
• Work with passionate people in a supportive, fast-moving environment
• Backed by Fiserv, with the agility of a startup and the stability of a global company

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.