Support Co-ordinator

INTERCHANGE OUTER EAST

MATERNITY LEAVE POSITION – JANUARY 2026 – SEPTEMBER 2026

30 HOURS A WEEK.

BASED IN FERNTREE GULLY OR YARRA JUNCTION

Interchange Outer East (IOE) is a child safe organisation upholding the right of children and vulnerable people to be free from abuse. All people involved with IOE have the right to feel safe and supported during their involvement with the organisation.

At IOE we are passionate about people, creating opportunities and having fun.

Want to join our team?

Our team includes our staff, volunteers and board; without them, nothing else is possible. That's why we support and treasure our team and culture to ensure we have the right approach, attitudes and capabilities to service our community.

What we do

• We develop and deliver services to children and young people with disabilities and their families

Why we do it

• To enhance family wellbeing

• To build inclusive communities

• To engage and support children and young people with disabilities.

Our beliefs

• We believe that when families are supported, individuals and communities thrive

• We believe that human rights, respect and inclusion really matter

• We believe in local, community-based approaches with volunteering opportunities

• We believe that open and honest relationships are the foundation of trust

• We believe having fun is an essential part of life

What we are looking for:

We are seeking an experienced Support Coordinator who is passionate about inclusion, human rights, and child safety. You will bring curiosity, creativity, and a "can-do" attitude to your work, supporting people with disabilities and their families to achieve their goals.

Do you:

• Have previous experience as a Support Coordinator?

• Are you passionate about working with people with disabilities?

• Bring strong knowledge of the NDIS, disability supports, and family needs?

• Communicate clearly and confidently with a wide range of people?

• Build strong relationships with families, service providers, and communities?

• Have excellent organisational skills, independence, and time management?

• Solve problems and think outside the square to achieve positive outcomes?

• Value working with people from diverse backgrounds?

• Have a "can-do" attitude and a commitment to quality and safeguarding?

The role would include:

• Assisting individuals and families to understand and implement their NDIS plans.

• Linking people to mainstream, community, and provider supports.

• Helping families prepare for plan reviews, set new goals, and troubleshoot challenges.

• Monitoring budgets and ensuring people stay informed about their plan spending.

• Advocating for choice and control while ensuring compliance with NDIA standards.

• Contributing to service quality, innovation, and continuous improvement across the team.

Interchange Outer East understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Prospective candidates will need to undergo a series of safety screening checks before being appointed to any position at IOE. Our recruitment procedures reflect our commitment to the safety of the people we support. Safety screening includes:

• A Working with Children Check

• NDIS Worker Screening Clearance

In addition to the safety screening, the successful applicant will be required to undertake the NDIS Worker Orientation Module.

Generous salary packaging is available on commencement.

Applications including a cover letter and resume should be emailed to

For further information please call reception on and ask for Rita Tuccio.

A position description can be obtained by the link below:

The role is based in either Ferntree Gully or Yarra Junction and will commence January 2026.

Applications close 27th of November @ 5:00pm 2025