Event Coordinator

Additional paid day off for your birthday and wellness days

A generous personal development budget of $500 per annum

Learn from some of the best engineers and creatives, joining a diverse team

The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups

If you have an impact quickly, the opportunity to fast track your startup career

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

The Event Coordinator plays a key role in delivering high-quality events that engage clinicians, partners, and the broader healthcare community. This role is responsible for leading external events end-to-end - such as conferences, webinars, and partner activations - while also supporting the Field Marketing Lead to execute Heidi-owned events, including roadshows, launch events, and in-person education nights.

Based in either Sydney or Melbourne, this role requires hands-on execution, strong stakeholder management, and excellent organisational skills. You'll collaborate cross-functionally with clinical, marketing, operations, and partnerships teams to ensure all events are aligned with Heidi's brand and strategic goals.

• Market leadership: Own the success of Heidi Health across Asia, building the business into a market leader.

• Full-cycle execution: Lead the entire commercial motion - from prospecting and piloting to onboarding, expansion, and customer success.

• Commercial growth: Acquire early adopters, convert them into reference accounts, and scale into larger enterprise customers.

• GTM design: Define and execute the local GTM playbook, leveraging global learnings while tailoring to market-specific dynamics.

• Strategic partnerships: Identify, negotiate, and manage relationships with key ecosystem partners (EHR vendors, distributors, associations, and health systems).

• Product localisation: Collaborate with Product and Clinical teams to adapt Heidi's templates, workflows, and onboarding materials for local clinical, linguistic, and regulatory needs.

• Customer experience: Personally lead early pilots, ensuring high activation, satisfaction, and measurable impact.

• Insights and feedback loops: Capture market intelligence and customer feedback to inform product development and global commercial strategy.

• Team development: Recruit, coach, and retain exceptional local talent as the market scales.

• Hands-on, proactive, and solutions-focused.

• Calm under pressure, adaptable, and comfortable in a fast-moving environment.

• Customer-obsessed and passionate about delivering exceptional experiences.

• Able to take ownership while working collaboratively with cross-functional teams.

• Excited by working in a mission-driven organisation creating meaningful impact.

• An interest in light content creation (social posts, short recaps, etc.) is a bonus.

• 2+ years experience in event coordination or event management.

• Experience delivering both in-person and virtual events.

• Strong project management and organisational skills, with the ability to manage multiple events simultaneously.

• Vendor management experience and comfort negotiating contracts, quotes, and logistics.

• Strong communication skills — confident interacting with clinicians, partners, and internal teams.

• Intermediate technical skills (Google Workspace, basic design or layout tools, CRM or event registration platforms).

• Ability to travel as required for event delivery.

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering.

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems

We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge?

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.