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Front Desk Manager Assistant Resort

2 weeks ago


Hobart, Tasmania, Australia Club Med Full time $40,000 - $80,000 per year
You are
  • Sociable, you know how to connect with our guests and build a trusting relationship.
  • Helpful and attentive, finding the right solution for all our guests.
  • Multilingual, you master at least two languages and are comfortable with international guests.
You will
  • Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
  • Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
  • Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
  • Accompany and train the reception team
  • Application of Club Med's quality standards as well as hygiene and safety rules
  • Promote internal sales (overnight stays, room upgrades and meals)
  • Control and solve all requests, comments and incidents which are brought up by our clients

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