Senior Policy Officer

Senior Policy Officer

Multicultural NSW

Location – Parramatta
Employment type – Full time 12 Months Temporary Opportunity (with potential for extension)
Grade – Clerk Grade 9/10
Salary – $129,464 - $142,665 pa plus employer contribution to superannuation and annual leave loading

Your role

This role sits within the Community and Policy division. You will be joining a Policy Team that is committed to creating policy and driving projects that has our multicultural communities of NSW at the centre of everything we do. The Multicultural NSW Policy Team is focused on pursuing meaningful policy and project work to benefit the lives of multicultural communities in NSW. You will be supporting the Associate Director, Policy to develop, manage, deliver and evaluate a range of policies and initiatives.

What you'll do

You will also:

• Review Cabinet proposals, project submissions or proposed initiatives including facilitating consultation with relevant stakeholders, to develop recommendations in relation to the soundness and feasibility of the proposals, projects, or initiatives.
• Assume senior responsibility within the team to develop, evaluate and report on a range of approaches and initiatives to support the Agency's strategic goals.
• Develop and lead key projects and report on project outcomes to a high standard.
• Critically analyse and prepare high quality analysis in various forms on complex social policy and language policy issues, undertake consultations and negotiations to develop proposals and approaches, and prepare advice for the CEO.
• Undertake research into current and emerging issues and trends to ensure policy, service delivery reform or major initiatives development and advice is responsive to current environment and contextual factors.
• Develop and maintain effective working relationships and communications with the Minister's Office, across the public sector, with private sector organisations and with key external stakeholders to facilitate engagement, consultation and negotiation of policy issues or project-related work and facilitate their optimal contribution and engagement.
• Represent the Agency's position at Commonwealth and State levels with government departments, nongovernment organisations, industry, and the community and convene and as required, lead working parties and advisory committees.
• Develop team members by coaching and mentoring where appropriate.
• Comply with statutory requirements relating to work health and safety and staff management and support strategies to promote an equitable, diverse and inclusive workforce environment.

What we're looking for

We are looking for someone with an innovative mindset who has the strategic vision and skills to lead complex policy areas. You will have the ability to develop strong relationships across government, community and business to influence social change and drive strategic priorities. 

To help us deliver on our strategic goals, we're looking for someone with:

• Demonstrated success in leading service delivery reforms, strategic initiatives or complex projects, preferably in partnership with diverse, cross-sectoral stakeholders.
• Demonstrated success in undertaking all aspects of the policy process – research, development, implementation review and evaluation.
•  Agility, resilience, and a commitment to innovation and new approaches.
• Exceptional level of written and verbal communication skills.
• Appropriate tertiary qualifications or equivalent, relevant professional experience and training.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Multicultural NSW exists to build inclusive, resilient and cohesive communities. We are the lead agency to ensure NSW sets an example for the rest of the world as a peaceful, multicultural society. Our work is underpinned by the Multicultural NSW Act 2000.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Want more information?  Visit our website to see more information at 

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11:59PM Sunday 9th November 2025

Got a question?

For more information about the role or what it's like to work for Multicultural NSW, please contact the hiring manager Vivienne Lam

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call on or via .  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.