QA Engineer

Every day, field service organisations are moving parts and delivering services all around the world. Many of these organisations are being forced to use old, outdated solutions to increasingly new and complex problems.

Droppoint is the software and logistics solution to these key problems for big organisations. We have BIG aspirations to radically change the way teams manage their field services operations and logistics.

We exist to solve fundamental problems within the field services logistics chain. Our team partners with leaders across a huge array of industries — from elevators to medical devices to technology — to transform how field service teams work, unlocking meaningful productive time for these teams.

We're results-driven. We care deeply about creating solutions for our clients that work.

We're passionate about building software that solves big problems for our customers. As a QA Engineer, you'll play a pivotal role in ensuring the delivery of high-quality software products for our clients and end-users. Working closely with the QA Lead and the Head of Development, you'll use a proactive, analytical approach to contribute to the success of our software.

In this role, you'll have the opportunity to work on high-impact projects for our users, employing your keen attention to detail to conduct thorough testing in an agile team. This position is crucial in maintaining the integrity and reliability of our software solutions.

• Collaborate with cross-functional teams to understand product requirements and translate them into comprehensive test plans.
• Design, develop, and execute manual and automated test cases for web and mobile applications.
• Perform API testing using tools like Postman to ensure robust backend integrations.
• Utilise SQL for data validation and to support test case development.
• Identify, document, and track defects, ensuring timely resolution.
• Contribute to continuous improvement initiatives within the QA process.
• Conduct production validation, post-release smoke tests, and critical issue investigations.
• Establish and manage the QA function, including setting up processes, tools, and best practices for manual and automated testing.
• Lead sprint-level QA efforts using Agile methodologies, participating in sprint planning, stand-ups, reviews, and retrospectives.

• Bachelor's Degree in IT, Computer Science, or equivalent.
• Proven experience in manual testing, including proficiency in API automation and CI/CD.
• A minimum of 2-3 years of proven QA and testing experience is required for this position.
• Ability to thrive in a fast-paced Agile environment with frequent releases, adapting seamlessly to changing work assignments.
• Proficiency in tools like Azure DevOps or similar platforms for test management and collaboration.
• Strong proficiency with automation tools such as; xUnit, Selenium WebDriver or Playwright.
• Strong attention to detail, enabling you to meticulously test the product or system and identify even the most obscure bugs and defects.
• Ability to identify gaps in Acceptance Criteria and raise issues for rectification in an Agile Delivery environment.
• Exceptional analytical skills and a keen eye for detail, driven by a passion for delivering exceptional quality.
• Excellent communication and collaboration abilities, coupled with a proactive mindset towards problem-solving.

• You care about big problems and creating solutions that work.
• You understand how technical decisions impact the people who will use what you're building.
• You work effectively in teams of technical and non-technical individuals.
• You're comfortable working in a rapidly changing environment with dynamic objectives and iteration with users.
• You understand that being a good tester means learning continuously, working independently, and making decisions with minimal supervision.

• Competitive salary.
• We don't just expect hard work; we reward and celebrate outstanding achievement.
• Supportive, vibrant team environment with talented people.
• Work with our unique, one-of-a-kind SaaS Product in a niche logistics space.
• Office located at the Innovation Campus in Wollongong – a hub of new technology.

We are a fast-moving company striving to achieve big things, and we want talented people to help us get there.

We believe a diverse range of backgrounds and experiences is the backbone of our company culture and creates better outcomes for our team.

If you are keen to see how you can help build our big future in the intersection between technology and logistics, we'd love to chat.

N.B.: Applicants must have work rights in Australia. Droppoint is not offering sponsorship at this time. We do not accept unsolicited contact from recruiters or recruitment agencies.