QA Analyst

**ABOUT US**

Total Synergy creates project management software for people who design and make our built environment for the AEC (architects, engineers, construction designers). Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which is now a pure cloud SaaS product built on Microsoft Azure cloud technologies. We’re currently the preferred software for AEC industry in Australia with over 15,000 users in our community. We have been growing that community globally, and have an office and teammates in Sydney, Melbourne, Brisbane, Christchurch as well as the UK with customers on five continents.

**ABOUT THE ROLE**

We are seeking to appoint a QA analyst to join our business which is hybrid in both our Sydney and London locations.

As a QA analyst, your primary responsibilities will include designing test scenarios, executing test cases, and identifying defects to ensure the quality and reliability of our software solutions. Your role has the ability to extend beyond traditional QA responsibilities and potentially incorporate some BA work.

**ABOUT YOU**
- At least 3 years of solid QA experience
- Experience working in an Agile team
- Knowledge in QA process flows and best practices
- Experience in manual testing and experienced writing test plans and reporting on test plan progress
- Ability to demo to internal business stakeholders
- Comfortable dealing with business stakeholders and internal customers as required
- Able to work both independently and within a collaborative environment
- Energy and passion for your work, a sense of fun and enjoyment for what can be achieved
- Excellent written and verbal communication skills, including conversing with both end-users and technical teams across all levels within the organisation

**Desired Skills**:

- Familiarity with project management tools such as Confluence, Trello and Azure DevOps (TFS).

**What Will Make Your First Year Stand Out**:

- Integration into the team and company culture.
- Successful testing and release of multiple system components within agile sprint cycles.
- A proactive approach to problem solving

**Total Synergy** is a group of people-centred by a great subculture. We have meaningful values, a hardworking and supportive team, and a vision that is focused on growing our community of users around the world. We are a jeans and t-shirt company, family-friendly, transparent and open, generally quite nerdy, and supportive of each other. We have an office in North Sydney for those based there — close to transport and services, surrounded by lots of eateries, cafes, drinking holes for those that like this, and shops — and we’ve earned a few perks along the way, like a well-stocked drinks fridge, cool tees + hoodies, professional development resources, a coaching culture, are supportive of flexibility and we continue to review and add to these as we go. We value diversity of perspective and seek to build an inclusive workplace that welcomes people from all backgrounds.

**You will get feedback if you are not progressing but if you are, this is the process to expect**:
‍ In the first instance you will speak to our People and Culture team virtually using teams for your 'first interview'.

Meet with our Development Team Lead and Scrum Master who this role reports to as well as our Head of Development

Team - meet and greet (for externals)

Chat with the LT team while we finalise the agreement

**FINAL OFFICIAL BITS**
- Some key word tips to make sure your experience aligns: Technical understanding of SaaS, QA, BA, Agile methodologies_