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Admin Assistant

2 weeks ago

Rockhampton, Queensland, Australia CDC South East Queensland Pty Ltd Full time $45,000 - $60,000 per year

About usAs one of the largest private bus operations in Australia, we are "Linking People, Places and Communities." We serve the community by providing essential public transport and offering reliable charter services to schools, sporting groups and other recreational groups.

The Role

The purpose of the Administration Assistant is to provide administrative and provide a range of administrative functions that ensures school bus travel is maintained according to company procedures and regulations under the Transport Operations Act.

This is morning role: Monday – Friday from 5.00am – 1.30pm

What's required?

An advantage to highlight if you have:

  • Any qualifications from a transport and / or administrative perspective would be an advantage

To be considered for this role, you have:

  • Strong customer service skills

  • Experience using Excel, Word, and Outlook and comfortable learning new systems

  • High level of accuracy and attention to detail.

  • Excellent verbal and written communication and interpersonal skills.

General Responsibilities

  • Front of house duties including answering phones and over the counter enquiries
  • Cash counting
  • Processing Bus Travel Assistance applications
  • Maintaining school transport database
  • Issuing Bus Pass Cards
  • Provide prompt and accurate responses to all school transport queries including written, telephone and face to face.
  • Utilise problem solving skills to deal with customer enquiries and complaints.
  • Cross training with other administrative positions within Rockhampton region.

Our Parent Company

CDC Regional Australia businesses are part of the ComfortDelGro Corporation Australia (CDC) group, which is in turn owned by ComfortDelGro Corporation Limited, a global transportation company listed on the Singapore Stock Exchange. ComfortDelGro operates in seven countries and has a global network of more than 24,300 staff and 41,000 vehicles including buses, taxis, trains, and rental vehicles.

Apply nowApplications will be processed on a first in first served basis. We encourage you to apply if interested in having a chat.