Mailroom and Business Services Attendant

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

About the role

As a Mailroom and Business Services Attendant, you will work closely with the Mailroom Supervisor to support key areas of the business and provide all round assistance.

This role covers mailroom/print room predominantly, with the opportunity to cover facilities and reception related tasks.

Key Responsibilities:

• Document handling: Printing, Scanning, photocopying, collating, binding legal documents.
• Archiving and records management
• Mail and couriers: Scheduling and managing courier bookings, sorting, and distributing incoming mail, and handling deliveries.
• Reception Coverage: Perform reception coverage on the desk and answering calls when required
• Facilities assistance: Setting up meeting rooms, preparing workstations for new starters, assisting with A/V equipment.
• Stationery management: Ordering and maintaining office supplies.
• General admin: Supporting with various administrative tasks as directed by your supervisor.

About you

Are you passionate about delivering first-class service and thrive in a professional services environment? We're looking for a proactive and friendly Mailroom and Business Services Attendant to join our team in Melbourne. In this varied and hands-on role, you'll play a key part in supporting our operations and ensuring our clients—both internal and external—receive exceptional service. Your responsibilities will include:

Ideally you will:

• Have at least one years' experience in either a corporate office environment, print room or a customer service role
• Maintain confidentiality and demonstrate discretion
• Interact and collaborate effectively whilst working with minimal supervision
• A pro-active, hands on approach
• Be confident working under pressure and within time frames while taking instructions from multiple supervisors
• Proficiency in the Microsoft Office Suite.
• Excellent attention to detail and organisational skills.
• The ability to work independently while contributing positively to a team.
• A professional approach to communication with clients and colleagues.
• Physical capability to perform manual handling tasks such as lifting and moving boxes.

Why join Maddocks?

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:

A diverse and inclusive workplace: We have been named an employer of Choice for Gender Equality by the Workforce Gender Equality Agency (WGEA) every year since 2004 along with being named a Silver Employer at the Australian Workplace Equality Index's 2024 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality Network, Maddocks CALD, Maddocks Disability Inclusion and Maddocks Pride groups.

Career Development: Learn and develop through structured learning and development programs at each stage of your career and study support programs.

Community involvement: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

Work flexibly: work in a hybrid way with part of your week in the office and support to set up your home office.

Wellbeing & Benefits: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.

To be eligible for this role you must be legally permitted to work in Australia. Please note that unsolicited applications from agencies will not be considered at this time.

Ready for your next career move? Make your Move to Maddocks