Business and Performance Improvement Analyst

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description
Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a fleet of F100 and A319/20 jet aircraft from our base at Perth Airport and specialise in mining industry charters, regional airline services, routine and emergency freight and corporate charter flying.

As a
Business and Performance Improvement Analyst
within the Customer Delivery and Transformation team, you will play a key role in supporting strategic projects and initiatives that drive growth, transformation, and operational improvement across Network Aviation. You will be responsible for identifying business constraints and opportunities, optimizing processes, policies, and systems, and delivering actionable insights that align with organizational goals.

Working closely with stakeholders across the business, you will develop reporting frameworks, conduct in-depth analysis, and generate insights to support transformation initiatives. You will also lead ongoing business reviews and contribute to the development of customer and operational performance metrics to ensure targets are consistently met and exceeded.

You'll Have

• Minimum 3 years' experience in a business / performance improvement analyst or similar role
• Strong analytical and problem-solving skills
• Demonstrated ability to lead and support continuous improvement and change initiatives
• Proven experience translating business strategy into practical, measurable plans
• Excellent stakeholder engagement and relationship management skills.
• Clear and effective communication across technical and non-technical audiences
• Solid experience in data analysis and reporting
• Proficiency in Power BI (highly regarded)
• Experience working in complex, large-scale operational environments
• A collaborative mindset and ability to work effectively with cross-functional teams

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
• We'll support your wellbeing: Whether its learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.

Applications close: 19th September 2025