Team Lead

2 weeks ago

Melbourne, Victoria, Australia Hays | Legal Full time $90,000 - $120,000 per year

Team Lead - Licencing | VPS5.1 | Fixed Term to June 2026 | Melbourne CBD / Hybrid

Your new company

An independent Victorian regulator is seeking a Team Lead to support the delivery of high-volume licensing and registration services. The organisation plays a critical role in overseeing professional standards, ensuring compliance with legislation, and maintaining public confidence in a regulated sector.

Your new role

Reporting to the Manager, Licensing, the Team Lead is responsible for the day-to-day supervision of licensing activities, allocation of workflow, and supporting a team to meet service standards. The role includes one direct report on an ongoing basis and temporary staff during peak licensing periods.

Key Responsibilities

  • Allocate and monitor incoming enquiries and licensing matters

  • Oversee rostering to ensure coverage across service channels

  • Monitor service KPIs and conduct quality assurance checks

  • Provide operational guidance and support to staff

  • Supervise and mentor an Administrative Officer and seasonal staff

  • Contribute to process improvements, reporting and data analysis

  • Provide advice to internal and external stakeholders on licensing matters

  • Assist management with operational projects as required

What you'll need to succeed

You are an organised and confident professional with experience in regulatory or licensing environments. You will be comfortable working in a dynamic, high-volume setting and enjoy guiding less experienced staff. Strong judgement, communication skills, and the ability to balance competing priorities will be essential.

Essential experience includes:

  • Licensing, registration or regulatory operations in a government or statutory setting

  • Supervising or coordinating staff in a service delivery environment

  • Strong written and verbal communication skills

  • Demonstrated ability to manage workflows and meet service standards

What you'll get in return

  • VPS Grade 5.1 (salary as per VPS Enterprise Agreement)

  • Fixed term to 25 June 2026

  • Hybrid work model: three days in the office, two days from home

  • Location: Melbourne CBD

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us Suras Khosla now on or email

  • Warehouse Team Member

    1 week ago

    Melbourne, Victoria, Australia Team Systems Full time $50,000 - $80,000 per year

    Storeman – VictoriaJoin a Leading Australian Family Business in the Materials Handling IndustryAbout UsTeam Systems is an Australian-owned family business that has been at the forefront of the materials handling industry for over 30 years. We specialise in providing a comprehensive range of high-quality products, including industrial trolleys, hand trucks,...

  • Team Lead

    1 week ago

    Melbourne, Victoria, Australia Gentrack Ltd (Global) Full time $120,000 - $180,000 per year

    As the Software Engineer – Team Lead, you will be expected to be leading from the front in the development, support, and delivery of quality Gentrack products by designing solutions, sharing knowledge, and mentoring team members and other developers across the whole group. Leading by example in the pursuit of excellence in all areas is fundamental to this...

  • Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia Middleton Group Full time $120,000 - $180,000 per year

    Middleton Groupis an Australian owned and operated consultancy, with a team of engineers and project managers, who thrive on solving complex power and energy challenges through innovation, collaboration and engineering excellence. We specialise in all the major engineering market segments including transportation, sustainable energy, industrial and power...

  • Team Lead

    3 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    OverviewJoin us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Team Lead

    3 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    OverviewJoin us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time $120,000 - $180,000 per year

    Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time $120,000 - $180,000 per year

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Team Lead

    1 week ago

    Melbourne, Victoria, Australia Culture Amp Full time $120,000 - $180,000 per year

    Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia Webjet Full time $120,000 - $180,000 per year

    Life at WebjetWebjet is Australia and New Zealand's Number 1 online travel agency Join us as we lead the way in online travel tools and technology. We empower our customers to compare, combine and book the best flight deals – whether you're travelling domestically or internationally. But we don't stop there, Webjet is a one-stop shop for all things travel...

  • IT Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia Reesby Full time $100,000 - $140,000 per year

    Job Summary:Reesby are hiring for our fintech client in melbournes central business district for a Technical Lead or Development Lead. Our client is looking for a sharp minded, intelligent leader and strong hands on developer to take on this position to steer the team in the right direction. The role would be a great opportunity for an engineer who wants to...