Platform Product Owner – Salesforce

Job No: 677254

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various

Permanent Full Time

IT

Pay Band 6

• Lead Salesforce platform strategy for Commercial Insurance
• Centralised customer data and scalable technology solutions
• Hybrid work, career development, and wellbeing perks

We're looking for a Platform Product Owner to lead the Salesforce ecosystem supporting the Commercial Insurance Tribe. This role focuses on centralised customer data, platform lifecycle management, and strategic delivery. You'll guide a Salesforce squad, manage vendor relationships, and ensure platform excellence across architecture, governance, and integration.

What You'll Do

• Lead the Salesforce Commercial Insurance platform squad to deliver strategic initiatives, enhancements, and BAU support aligned with business priorities.
• Translate Commercial Insurance Tribe goals into actionable work, owning the backlog and removing delivery blockers.
• Drive platform roadmap execution, ensuring alignment with architecture standards and customer experience goals.
• Manage vendor relationships and third-party tools (e.g., DocuSign, RIVA, Marketing Cloud), ensuring integration and compliance.
• Oversee platform governance, DevOps practices, and lifecycle management including license utilisation and documentation.
• Advocate for platform needs in strategic forums, ensuring prioritisation and alignment with organisational goals.

What You'll Bring

• Certified Salesforce Administrator with 5+ years in platform management or product ownership.
• Proven leadership in Salesforce delivery across complex enterprise environments.
• Strong understanding of Salesforce architecture, Lightning platform, and integration methods.
• Experience managing centralised customer data and driving platform simplification.
• Skilled in stakeholder engagement, vendor management, and navigating competing priorities.
• Strong commercial acumen with the ability to build and support compelling business cases.
• Familiarity with compliance standards (e.g., APRA CPS 234) and ITIL-aligned service management.

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:  

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

Advertised: 30 Oct 2025 AUS Eastern Daylight Time

Applications close: 30 Nov 2025 AUS Eastern Daylight Time

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