Salesforce Administrator

Job No: 677369

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various

Permanent Full Time

IT

Pay Band 4

• Drive platform optimisation across Insurance portfolios
• Flexible hybrid working and paid study support
• Contribute to secure, scalable Salesforce innovation

As a Salesforce Administrator, you'll support agile delivery across Commercial and Personal Injury Insurance by configuring and maintaining a secure, high-performing Salesforce platform. You'll work with cross-functional teams to improve usability, drive automation, and ensure regulatory compliance.

What You'll Do

• Configure and maintain user access, roles, and permissions to ensure secure platform operations
• Resolve support tickets and troubleshoot issues to maintain business continuity and user satisfaction
• Design and implement automated workflows that improve operational efficiency and service outcomes
• Collaborate with squads and stakeholders to align Salesforce features with evolving business needs
• Support CI/CD pipeline integration and governance uplift within the Salesforce Centre of Excellence
• Deliver training and create documentation to promote platform adoption and capability uplift

What You'll Bring

• Salesforce Administrator Certification and 2+ years of hands-on admin experience
• Strong skills in Salesforce configuration, automation tools (Flows, Process Builder), and data integrity
• Experience working in Agile environments and understanding of secure deployment practices
• Ability to translate business requirements into technical solutions that drive value
• Familiarity with tools like Jira, Confluence, Data Loader, and third-party apps (e.g., FormAssembly, DocuSign)
• Effective communication and collaboration skills across technical and non-technical teams

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

Advertised: 13 Oct 2025 AUS Eastern Daylight Time

Applications close: 13 Nov 2025 AUS Eastern Daylight Time

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