Change and Training Manager

3 days ago

North Ryde, New South Wales, Australia CSR Full time $90,000 - $120,000 per year

Change and Training Manager

  • Drive change in major WMS & WCM transformation projects

  • Lead training & capability uplift across diverse teams

  • 12-month contract

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

About the role:

CSR is currently delivering two major transformation initiatives-our Warehouse Management System (WMS) implementation and World Class Manufacturing (WCM) program-and we're seeking two experienced Change & Training Managers to join our team on a 12-month fixed-term contract.

These projects are already in motion, and we need skilled professionals to drive the next phase of change and capability uplift. You'll play a key role in embedding new ways of working across our operations, partnering with stakeholders to design and deliver change and training strategies that align with CSR's Change Management Framework.

This is a unique opportunity to contribute to high-profile programs that are reshaping how CSR operates, while working in a collaborative, fast-paced environment where your expertise will make a real impact.

Key Responsibilities:

  • Develop and execute integrated change management strategies and plans

  • Conduct change impact assessments and design mitigation interventions

  • Create and deliver engaging training materials and workshops

  • Support competency framework development and scaffolded learning for WCM

  • Measure and report on change and training effectiveness

  • Ensure smooth handover to BAU for sustained change adoption

  • Collaborate with teams from multiple business areas, including Organisational Development and Operations

What You'll Bring:

  • 5+ years' experience in change management within complex projects

  • Degree in Business, Psychology, Education or related field or equivalent experience

  • Strong instructional design and facilitation skills

  • Proven ability to engage diverse stakeholder groups

  • Excellent communication, negotiation, and influencing skills

  • Ability to thrive in fast-paced, dynamic environments

  • Flexibility to travel to various sites across Australia for training and engagement activities

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

  • Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.

  • Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How to Apply:

Just click on the Apply for this job button.

We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you

To find out more about us, visit

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