Level 3 Service Desk Engineer

6 hours ago


Melbourne, Victoria, Australia Hays Full time $90,000 - $120,000 per year
  • Professional, friendly team working within a collaborative environment
  • Growing client base and latest technology support
  • Permanent role with ongoing career development

Your new company

A growing Managed Service Provider in Melbourne's Inner North-West requires a Level 3 Service Desk Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.

Your new role

Within this challenging and rewarding position, you will be responsible for:

  • Providing level 3 support to a broad range of clients.
  • Working alongside the projects team to assist with project delivery.
  • Assisting with migrations between on-prem and cloud.
  • Mentoring and training level 1 & 2 Service Desk Engineers.
  • Assisting with escalated technical support requirements.

What you'll need to succeed

To be successful in this role, you will have:

  • Demonstrated experience in providing level 3 IT support.
  • Proven experience with Windows Server, Active Directory, Office 365, Exchange, Hyper-V, Intune and Network troubleshooting.
  • Knowledge of Cisco, DrayTek, Fortinet and Unifi network infrastructure is highly advantageous.
  • A tertiary education in Information Technology, as well as Microsoft, Azure, Cisco and Fortinet certifications are preferred.
  • Previous experience working within an MSP.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered an attractive salary package. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out

What you need to do now

If you're interested in this role or know of someone who may be, please forward an updated CV to



  • Melbourne, Victoria, Australia Jobs via eFinancialCareers Full time $90,000 - $120,000 per year

    Level 2/3 Service Desk Engineer job at growing MSP | Permanent | Melbourne North-West | ASAPYour new companyA growing Managed Service Provider in Melbourne's North-West requires a Level 2/3 Service Desk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to...


  • Melbourne, Victoria, Australia Hays Full time $90,000 - $120,000 per year

    Professional, friendly team working within a collaborative environmentGrowing client base and latest technology supportPermanent role enabling flexible working arrangementsYour new companyA growing Managed Service Provider in Melbourne's North-West requires a Level 2/3 Service Desk Engineer for a permanent opportunity commencing immediately. The company...


  • Melbourne, Victoria, Australia Kaine Mathrick Tech - Cyber-First Managed Services Full time

    Level 3 Service Desk Engineer – KMTechBase pay range: A$100,000.00/yr - A$120,000.00/yrKMTech is a united team of experts who live our values, back each other, and aim to be our clients' MVPs. If you're ready to change the game, this is your opportunity.Why You'll Love Working at KMTechSupportive, high-performing cultureYou'll be surrounded by a team that...


  • Melbourne, Victoria, Australia Kaine Mathrick Tech - Cyber-First Managed Services Full time

    Level 3 Service Desk Engineer – KMTechBase pay range: A$100,000.00/yr - A$120,000.00/yrKMTech is a united team of experts who live our values, back each other, and aim to be our clients' MVPs. If you're ready to change the game, this is your opportunity.Why You'll Love Working at KMTechSupportive, high-performing cultureYou'll be surrounded by a team that...


  • Melbourne, Victoria, Australia Canon Business Services ANZ Full time

    About Us Canon Business Services ANZ is a market leader in Business Process Optimisation and IT services for over 20 years, helping organisations optimise, automate and transform their operations. We work with customers to deliver bespoke solutions designed to meet and exceed business needs, solve challenges, and enable focus on what sets them apart. We...


  • Melbourne, Victoria, Australia Canon Business Services ANZ Full time

    About UsCanon Business Services ANZ is a market leader in Business Process Optimisation and IT services for over 20 years, helping organisations optimise, automate and transform their operations. We work with customers to deliver bespoke solutions designed to meet and exceed business needs, solve challenges, and enable focus on what sets them apart. We are...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Victoria, Australia Talent Full time

    1 week ago Be among the first 25 applicantsThis range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$38.00/hr - A$38.00/hrDirect message the job poster from TalentConnecting top-tier talent to the Victorian Government's Corporate Services sectorThe RoleA leading...

  • Service Desk Analyst

    3 weeks ago


    Melbourne, Victoria, Australia Talent Full time

    1 week ago Be among the first 25 applicantsThis range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$38.00/hr - A$38.00/hrDirect message the job poster from TalentConnecting top-tier talent to the Victorian Government's Corporate Services sectorThe RoleA leading...


  • Melbourne, Victoria, Australia Canon Australia Full time

    Opportunity to work with our prestigious customers across industries Be part of a collaborative and supportive team Flexible work from home options About us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up...


  • Melbourne, Victoria, Australia DWS Limited Full time $60,000 - $88,000 per year

    DWS are seeking an experienced L2 Service Desk Engineerto join out national internal IT function. We are looking for someone with approximately2+ years of L2 Service Desk experience - with a focus on security, recovery, server maintenance, and user endpoints across both Windows and Mac.You'll need to be very self-motivated and keen work in a fast paced,...