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Automotive Service Advisor Hyundai Mitsubishi MG GWM

2 weeks ago

Richmond, Australia EJJE Auto Group Pty Ltd Full time $60,000 - $80,000 per year

About the business

Windsor Auto Group is a family owned multi franchise dealership with state of the art facilities.

About the role

Windsor Auto Group is looking for a highly motivated and experienced Service Advisor with exceptional customer service skills or mechanic that's looking to take the next step in their career.

You must have previous face to face customer experience, but not necessarily in a dealership environment. You will need to possess a strong work ethic, which is essential for this position.

Reporting to the Service Manager, this role will be responsible for booking, greeting and managing daily customer relations with the dealership service department.

This includes the following:

  • Answering customer enquiries regarding their vehicles service
  • Up-selling additional service work
  • Ensuring all customer requirements are met.
  • Build relationships with customers.
  • Delivery of quality customer service

Benefits and perks

What we offer:

  • Monday to Friday-no weekend work
  • The opportunity to expand your skills and grow within our business
  • Strong corporate support and training
  • Friendly culture
  • Attractive remuneration package with industry leading commission structure along with a car allowance.

Skills and experience

To be successful in this role you will need to have the following:

  • Previous experience within a Service Advisor role would be advantageous.
  • Desire to deliver exceptional customer service.
  • Operate with a high level of Integrity.
  • A high level of personal commitment to success in service
  • Superb interpersonal skills
  • A team player working within a team environment.
  • Sound administrative skills and computer skills
  • Excellent time management skills
  • Current NSW Driver's Licence

Achievement of Customer satisfaction is paramount to Windsor Auto Group and this position demands the utmost commitment and standards.

Windsor Auto Group is an equal opportunity company.

This is a permanent full-time position.

Only candidates with the right to work in Australia need apply.