IT Support Specialist

1 day ago

Canberra n Capital Territory, Australia Hifah Technologies Full time $60,000 - $90,000 per year

Company Description

Hifah Technologies is a team of passionate tech enthusiasts committed to redefining the digital landscape. We specialize in delivering cutting-edge software solutions and state-of-the-art IT services. Our mission is to drive innovation and excellence in every project we undertake, creating value for our clients and their businesses. We thrive on crafting technology that empowers and transforms industries.

Role Description

This is a part-time hybrid role for an IT Support Specialist based in Canberra, with some work-from-home flexibility. The IT Support Specialist will provide technical support, troubleshoot issues, and assist with desktop computer operations. Day-to-day tasks include responding to help desk inquiries, resolving technical problems, and ensuring smooth operation of IT systems and tools while delivering excellent user support.

Qualifications

  • Technical support skills and the ability to troubleshoot IT issues effectively
  • Familiarity with desktop computers, including configuration and maintenance
  • Experience in information technology and help desk support
  • Strong problem-solving skills and the ability to communicate solutions to users
  • Qualifications or certifications in IT support or related fields are an advantage
  • Ability to work independently in a hybrid environment, with reliable time management skills

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