Senior Policy, Program and Delivery Officer

Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit

Job description:

Senior Policy, Program and Delivery Officer

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• 1x Ongoing Full-Time position
• Located in Parramatta with hybrid working from home arrangements available (50% office attendance required).
• Clerk Grade 9/10 with salary ranging from $129,464 p.a. to $142,665 p.a. + super and annual leave loading

• Access to fitness passport, flex leave entitlements and other salary packaging benefits

• We encourage Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people living with disability and people living in regional areas to apply

About the role

The Senior Policy, Program and Delivery Officer Workforce Experience manages and coordinates the development and implementation of a range of programs, projects and polices as well as providing analysis and advice that support organisational objectives and Government commitments.

This role is based in the Workforce Programs and Initiatives branch of the Early Childhood Outcomes division. It contributes to the design and delivery of early childhood education and care (ECEC) workforce initiatives and programs such as scholarships and professional learning that aim to attract, retain and uplift the capability of ECEC professionals (the ECEC workforce).

For further information please click here to view the role description.

About you

A results driven team member who thrives in time-sensitive environments with knowledge and experience related to contract, program and project management that includes complex stakeholder relationship management.

The ideal candidate will bring:

• Proven experience in evidence-based program design, development and implementation.
• Ability to source, interpret and apply research and data to inform policy development and decisions
• Performance management experience for complex programs and projects.
• A collaborative and curious approach to build effective relationships across a range of internal and external stakeholders.
• Strong written communication skills demonstrated through the ability to draft briefs, executive reports and prepare presentations.
• Ability to manage competing priorities and deliver under pressure
• A commitment to public value and delivering outcomes that support community needs
• Willingness to mentor and guide policy and project offices to support career growth, enhance performance and ensure compliance with program governance and quality requirements.

Essential requirements of the role

• Tertiary qualifications in a relevant discipline, or demonstrated equivalent knowledge and/or experience.
• A valid Working with Children Check for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Key knowledge and experience

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG to ensure quality outcomes for Aboriginal people.
• Complex contract, project or program management

How to apply

Attach a resume (maximum 5 pages) and a brief cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

Closing date: Sunday 31 August 2025 at 11:59pm

For role enquiries please contact Manager Workforce Experience Ellena Washbourn at or call

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.