Counter Sales/Yard Attendant

2 days ago

Echuca Victoria, Australia Northern Hire Group Pty Ltd Full time $60,000 - $90,000 per year

About the role

We are looking for an enthusiastic and customer-focused Customer Service representative to join our team at Northern Hire Group Pty Ltd in Echuca, Victoria. This full-time casual role will involve providing exceptional service to our valued clients and supporting our sales and administration processes.

What you'll be doing

  • Manage incoming customer inquiries and requests via phone, email and in-person
  • Process sales and rental transactions accurately and efficiently
  • Provide product information and advice to customers
  • Load/unload plant & equipment, including starting motorised equipment
  • Demonstrate how to use equipment
  • Connection & disconnection of trailers to tow vehicles.
  • Assist with administrative tasks such as data entry, filing and inventory management
  • Liaise with internal teams to ensure customer needs are met
  • Contribute to a positive team environment and continuous improvement initiatives

What we're looking for

  • Previous experience in a customer service or client-facing role, preferably in a sales or administrative environment
  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and decision-making abilities
  • Proficient in using computer systems and office software
  • A positive, cheerful, helpful and team-oriented attitude
  • Strong organisational skills and attention to detail
  • Experience with building & construction plant & equipment would be advantageous.

What we offer

  • Competitive salary
  • Opportunities for career development and training
  • A collaborative and supportive work environment
  • Employee discounts on our range of products and services
  • Health and wellbeing initiatives to support your work-life balance

This position is initially offered as casual employment (of up to 50 hours per week, including a rotational weekend shift) during a probationary period, becoming full-time on successful completion of the probation period.

About us

Northern Hire Group Pty Ltd is a leading provider of equipment rental and sales services in regional Victoria. With over 10 years at our current location and the recent addition of a Yarrawonga store, we pride ourselves on delivering exceptional customer service and innovative solutions to our diverse client base. Our company values of integrity, innovation and community underpin everything we do, and we are committed to creating a great place to work for our employees.

If you are passionate about customer service and eager to join a dynamic and growing organisation, we encourage you to apply now.

Please apply via email with cover letter outlining your suitability for the position and a current resume.

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