Claims Consultant

Your Role

We are currently seeking a Claims Consultant to join our well respected, dynamic Specialty team. Working with the wider Long Tail team you will work with and report to the Team Leader, managing Specialty Claims whilst also engaging with various Internal and External key stakeholders.

This position will be offered on a permanent full-time basis with a hybrid approach of WFH and in our Sydney CBD or Parramatta office.

Responsibilities

You will add value to Gallagher Bassett across the following:

• Manage a portfolio of liability and negligence claims end to end, from an Institutional Defendant perspective
• Provide claim support to agencies managing Specialty claims
• Interact with and provide instructions to Legal Panel Firms within the required timeframes on pre-litigated and litigated matters
• Provide Agencies and other involved parties with updates in relation to litigated matters
• Attend claim review meetings when required
• Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required
• Interpret public liability and professional indemnity policy wordings and apply them accurately
• Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
• Liaise with various third-party providers including solicitors, loss adjusters and barristers
• Settle claims within client service instructions, company guidelines and delegated authority

Qualifications

We're interested in hearing from people who possess:

• Deep technical expertise in general lines liability experience including liability assessment, calculation of damages and litigation
• Solid relationship management skills in conjunction with a minimum of at least 2 years of Claims experience in public liability and/or professional indemnity
• Tertiary educated - Legally qualified highly desirable
• Ability to read documents and translate information quickly
• Capability to work autonomously
• Industry specific ANZIIF qualifications (desirable)
• Understanding of Claims Management process, coupled with solid exposure to complex and sensitive claims management for Institutional Defendants
• Strong written and verbal communication

What we can offer you:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards and employee assistance program for yourself and immediate family members
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
• Reproductive leave
• Birthday Club - have a day off during your birthday month as a gift from GB

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.