ICT Business Analyst

2 days ago

Melbourne, Victoria, Australia Netbay Internet Pty Ltd Full time $90,000 - $120,000 per year

We are seeking an experienced and detail-oriented ICT Business Analyst to join our dynamic team. You will play a pivotal role in identifying business needs, analysing processes, and designing efficient system solutions to support our organisational goals.

Key Responsibilities

As an ICT Business Analyst, your duties will include:

  • Collaborating with stakeholders and users to gather, analyse, and document business requirements.
  • Investigating and assessing current business processes and identifying areas for improvement.
  • Recommending and implementing best practices in business systems and functionalities.
  • Developing functional specifications for use by development teams.
  • Creating system test plans and participating in testing and quality assurance processes.
  • Preparing user manuals and delivering user training sessions.
  • Applying project management methodologies to support planning, cost estimation, and resource allocation.
  • Using data and process modelling techniques to develop clear system specifications.

Acting as a central reference point for technical and business teams, facilitating decision-making throughout project lifecycles.

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