ICT Solutions Analyst – Digital Transformation

1 week ago

Melbourne, Victoria, Australia CLADCRAFT PTY LTD Full time $60,000 - $80,000 per year

We are seeking an ICT Solutions Analyst to support the design, integration, and optimisation of ICT systems across our business.

You will work closely with management, project teams, and external providers to implement solutions that improve workflows in manufacturing, sales, and administration, ensuring our technology supports both day-to-day operations and long-term growth.

Exciting opportunity to apply your ICT and analytical skills in the building and carpentry industry.

· Be part of a company committed to digital transformation.

· Supportive team culture with professional growth potential.

· Full-time role with competitive salary

  • 40 Hours per week

Key Responsibilities

· Analyse and document business requirements, identifying opportunities for ICT-driven process improvement.

· Evaluate, implement, and configure ERP, CRM, and project management systems tailored to our operations.

· Integrate systems to ensure seamless data flow between manufacturing, sales, and administration.

· Develop and maintain reporting tools and dashboards for real-time business insights.

· Coordinate with ICT vendors and manage system implementation projects.

· Provide training and user support to staff on new systems and tools.

· Monitor ICT system performance and recommend enhancements.

· Maintain data security protocols and backup strategies.

· Act as a liaison between management, staff, and technical providers.

Skills & Experience

· Degree in Information Technology, Business Systems, or a related field (or equivalent experience).

· Minimum 1 year of demonstrated experience in business process analysis and ICT solution implementation.

· Strong knowledge of ERP, CRM, and cloud-based collaboration tools.

· Excellent communication and problem-solving skills.

· Ability to work with both technical and non-technical stakeholders.

· Understanding of cybersecurity and data protection practices.

· Experience working in an Agile environment (preferred).

Job Type: Full-time

Pay: $75,000.00 – $80,000.00 per year

Work Location: In person

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