Reception / Front Office Administrator

7 days ago

Toowoomba, Queensland, Australia INGENIA COMMUNITIES Full time $60,000 - $80,000 per year

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Job description

Posted Wednesday, 6 August 2025, 9:00 am

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Location

Seachange Toowoomba is a boutique over 50s community ideally located only 4km from the heart of the Toowoomba CBD.

With an elevated northerly aspect and expansive outlook across open green parkland, it's a community master planned to provide unparalleled, low-maintenance living.

About the Position

The primary responsibilities of the Receptionist / Front Office Administrator is to assist the Community Manager and directly support the efficient operation of the community by performing check ins, office administration, secretarial and administrative support. This is a Part Time role (25 hours per week) working Monday to Friday.

Responsibilities

  • Ensure our residents and community members are provided with a high level of customer service, with genuine empathy and respect
  • Provide a strong level of administrative support to the Community Manager
  • Respond to incoming calls, faxes, and emails
  • Respond to telephone and visitor enquiries in a timely, professional manner
  • Assist residents and visitors with all questions and requests

About You

  • Demonstrated administrative/reception experience
  • Demonstrated ability to support a busy manager or team
  • Empathetic and respectful approach with a mature age group
  • Exceptional customer service and time management skills
  • Must have Automatic Driver's Licence

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

Job details

Pay type

Hourly

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Toowoomba QLD, Australia

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