Business Manager

15 hours ago

Maribyrnong VIC, Australia Western Urology Full time $80,999 - $154,670 per year

Business Manager Western Urology

Maribyrnong, VIC (travel required)Western Urology is a specialist medical practice providing advanced urological care across Melbourne.

We are seeking a Business Manager to oversee and optimise the operational, financial, and administrative performance of a growing multi-site clinical network. This role encompasses both office management and business operations, requiring strategic oversight across systems, compliance, workflow integration, and stakeholder coordination to ensure seamless service delivery and long-term business sustainability.Position Details

  • Position Title: Business Manager (Office & Healthcare Operations)
  • Employment Type: Full-Time, Permanent
  • Location: Maribyrnong, VIC (travel to partner clinics and affiliated facilities required)
  • Salary: Competitive and commensurate with experience

Key Responsibilities

  • Lead the operational and administrative functions of the practice, ensuring efficient day-to-day delivery of clinical and business services
  • Oversee compliance with healthcare regulations, accreditation standards, and quality-assurance protocols
  • Manage office systems, appointment workflows, patient billing, recalls, and data integrity
  • Develop and implement frameworks for performance tracking, reporting, and financial analysis
  • Support strategic initiatives including business development, service diversification, and stakeholder engagement
  • Liaise with internal and external partners to strengthen referral pathways and optimise patient flow
  • Supervise and mentor administrative staff, ensuring adherence to established processes and professional standards
  • Assist with governance, documentation, and policy updates in line with best practice

Skills & Experience

  • Proven background in office, operations, or business management (healthcare, specialist or dental environment highly regarded)
  • Strong understanding of clinical operations, patient coordination, and referral-management systems
  • Demonstrated ability to analyse practice performance, implement system improvements, and streamline workflows
  • Excellent leadership, communication, and stakeholder-management skills
  • High-level proficiency in Microsoft Office and practice-management software
  • Ability to work autonomously with strong attention to compliance, structure, and accuracy

About You

You're an organised, forward-thinking professional with a deep understanding of how to balance operational precision and patient-centred care. You take ownership of outcomes, build effective teams, and have a proven ability to translate clinical and business goals into practical systems and results. The right fit will show strong initiative, commercial awareness, and a proactive drive to optimise performance and support business growth.

Job Types: Full-time, Permanent

Pay: $80,999.76 – $154,670.73 per year

Work Location: In person

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