Underwriting Operations Lead

Make a Difference at Ansvar

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose—protecting those who serve others.

As part of the Global Benefact Group, our profits fuel a global Movement for Good. All our available profits are donated to charities and good causes to improve communities.

About the role

Ansvar Australia, who are proudly part of Benefact Group, are looking for a Underwriting Operations Lead to join our Melbourne, Sydney or Brisbaneoffice.

The Underwriting Operations Lead role is responsible for providing support and assistance in the execution, delivery and influence of Ansvar's Risk Appetite and Corporate Plan to help achieve key strategic objectives. Working in partnership with the Underwriting & Distribution team: Underwriting performance, Product and Underwriting Managers, Pricing and Portfolio and our Chief Underwriting Officer. The Underwriting Operations Lead will contribute to strategic projects, collaborating across the business to drive improvements in underwriting capability, processes and systems. Additionally, the Underwriting Operations Lead will be responsible for supporting Ansvar Broker Partner Agreements and supporting onboarding and changes.

Key responsibilities

• Business Improvement - Underwriting Tools, Practices & Processes
• Manage Ansvar's Broker Agreement Process and ensure agreements are accurate and compliant in line with regulatory compliance obligations
• Assist with projects as directed by the Underwriting Performance Manager/ Chief Underwriting Officer
• Support the Quality Assessment Programs (QAP) Frameworks
• Assist the Underwriting & Distribution team to effectively manage current and emerging risks

Knowledge, skills and experience

• Knowledge of Property, Package, Casualty and Financial Lines products and exposures
• Experience of effective stakeholder management within a commercial environment (internal stakeholders)
• Experience in business / performance report writing
• Experience in data analysis and management information (MI) reporting and interpretation
• Strong analytical and problem-solving skills with a focus on operational efficiency

What makes you stand out

• Project management experience
• Change management experience
• Business analyst experience
• Understanding of regulatory obligations for underwriting
• Understanding Broker Agreements and dynamics of trading

Why Join Us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you'll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

What We Offer

·       Competitive salary with generous industry performance bonuses

·       Generous leave, including birthday, well-being, paid parental, volunteering, and more

·       Flexible hybrid working in modern CBD offices

·       Tailored professional development programs

·       Recognised as the Best Australian Workplace for Fathers (2025)

·       Good Company Award Winner (2025)

Join us and be part of something bigger, in a place where you can feel you belong. Together, we're making a difference.

Our workplace reflects the communities we serve. We value diversity and welcome colleagues from all backgrounds.