Business Improvement Officer

PROVIDE SUPPORT AND SOLUTIONS IN A
TEAM FOCUSED ON INNOVATION AND
EFFICIENCY

• $86, $92,927.77
  gross per annum, plus 17.5% annual leave loading and up to
  12.65% superannuation.
• Temporary Full time
  position for 12 months from appointment, however Part time
  working arrangements may be available.
• Based in the Toowoomba
  CBD.

About the position

The Business Improvement Officer
position provides support, oversight and assurance in achieving
quality outcomes across a range of projects to support the Branch
Manager and Principals.

The Business Improvement Officer
will support the Branch Manager and Principals in identifying
business needs, analysing processes and recommending solutions to
improve efficiency and effectiveness. This role involves gathering
and documenting requirements, assisting in the development of
business cases, supporting project management activities and being
a key force in driving implementation.

This position is a fixed term
contract with flexible work arrangements and will work under
general direction.

• CBD Parking provided.
• Professional
  development and learning opportunities.
• Salary sacrificing opportunities to boost your
  superannuation.
• Corporate discounts on selected private health
  insurance.
• Active social club – TRC Employee's
  Association.
• Access to the Fitness Passport Program - providing access
  to a wide range of local health, fitness, and leisure
  facilities with a single membership.
• Free Flu Vaccinations and Skin Checks.
• A supportive work environment.
• Employee Assistance Program – free 24 hour nationwide
  confidential counselling services for employees and their
  families going through personal or work-related problems.

How to be successful in this position - Success
Criteria

To be considered for this position,
applicants are encouraged to ensure their qualifications and skills
align with the 'Success Criteria' outlined in the
Position Description when submitting their application.

How to
apply

To apply, please submit two documents:

1. Your current resume.
2. A two page document addressing
   each of the 'Success Criteria' in the
   Position Description, using workplace examples that
   demonstrate your experience, abilities, knowledge, and personal
   qualities relevant for the position. Please ensure your
   responses to each criterion are clearly identified, as this
   allows the panel to assess your suitability and score each
   criterion separately.

The preferred candidate will be required to
undertake a Criminal History Check and a pre-employment medical
assessment to assess their ability to perform the genuine
occupational requirements of the position.

PLEASE NOTE: Your application may
not be considered if you do not follow the instructions outlined
above.

Visit our website  for information on how
to apply for jobs at Toowoomba Regional Council. 
Applicants are encouraged to apply online.

For further
information

Please contact Megan Bowdler - Principal
Strategy & Business Performance - on within
business hours.

Closing
date

The closing
date for applications is at 11:45pm on Monday, 6 October
2025.

About
Council

The Toowoomba region is about rich
traditions and bold ambitions. Our long and proud agricultural
history has evolved Toowoomba into Australia's second largest
inland city supporting diverse townships in the council area and
acting as a service centre for South West Qld and North West NSW.
The region is boldly forging new opportunities around the Surat
Basin resource sector, education, health, transport and massive
infrastructure investments. Growth hasn't come at the expense
of liveability though, with Toowoomba twice voted in the top 5 most
family friendly cities in Australia.

Toowoomba Regional Council services a
regional population of 178,500 and employs a team of approximately
1,600 staff, dedicated and passionate about delivering excellent
customer service to the community, residents and visitors
throughout the region. We recognise that our success depends upon
attracting and retaining skilled and talented staff and offer a
wide variety of interesting challenges and opportunities to develop
your career.

Attachments:

- Position Description - Business Improvement Officer

- TRC Values and