Support Officer

3 days ago

Toowoomba, Queensland, Australia Department of Education Full time $60,000 - $90,000 per year

Are you looking for a dynamic administrative support role within the education sector?

Join the Student Child and Family Connect (SCFC) portfolio in DDSW Region as a Support Officer and provide essential administrative support to the teams within SCFC, including
Regional Youth Engagement, Education Justice, Student Protection and service centres. This is a great opportunity to contribute to improving the outcomes for young people. The ideal candidate will show initiative and have the ability to adapt, upskill, understand and support a
dynamic team.

Does this sound like you? Apply today

About the Department

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( ).

About the Role

As the Support Officer, you will play a key role in ensuring the smooth operation of the office by applying your relevant experience, sound judgment, and comprehensive understanding of the team's functions and the wider business unit. You will prepare preliminary reports, papers, and correspondence related to specific organisational functions or disciplines, while providing accurate information and administrative support to senior officers and external stakeholders. The position involves undertaking complex operational tasks, assisting with or reviewing the work of team members, and demonstrating initiative in applying established work practices and procedures. You will also use your expertise to resolve day-to-day issues where formal guidelines may not exist, contributing to the efficiency and effectiveness of the organisation's operations.

Your Responsibilities

As the Support Officer, your responsibilities will include, but are not limited to:

  • Working with children and young people (K-12), with or without active enrolments where there are complex vulnerabilities requiring multi-agency support to engage in continuous schooling.
  • Achieving personal and team goals that will impact on the operations of the business unit.
  • Contributing to the wider team which may include training/coaching other staff to develop work performance, planning and co-ordinating tasks and work flow.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Interested? To Apply

  • Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
  • Attach a written statement (1-page maximum) about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

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