National Account Manager

Who we are?

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

About The Magnum Ice Cream Company:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

With expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you

Job Purpose

To strategically manage and grow the Aldi and Costco accounts with the purpose of delivering mutual value. The Account Manager plays a pivotal role in executing category plans, driving sales performance, and ensuring end-to-end alignment across merchandising, marketing, and supply chain teams. Through strong commercial acumen, data-led insights, and collaborative engagement, the role supports Aldi / Costco and TMICC in delivering customer-first solutions and achieving sustainable business outcomes. This role is a permanent, full time opportunity based in the Sydney CBD and comes with hybrid working arrangements.

Key Responsibilities:

• Lead and grow our strategic partnerships with Aldi / Costco / Alt Channels, with the consumer at the centre, collaborating both internally (Category, Marketing, Supply Chain) and externally (Category Managers, Promotions Managers, Supply Chain).

• Unlock and deliver a long-term Joint Business Plan (JBP) centred around driving category growth and anchored to both businesses strategic synergies.

• Input into the development and implementation of long-term strategies to meet future customer requirements.

• Leads range reviews working in collaboration with the Category and Marketing Teams.

• Management of the internal Sales and Operations Process (S&OP) for your customer set (Volume, Net Sales, Trade Spend).

• Achievement of Sales targets within Trade Spend framework.

• Analysing and Reporting on Aldi / Costco / Alt Channels account performance.

What you will need to succeed?

• Strong self-motivation, ability to work independently and "get things done" in a timely manner

• Superior interpersonal & communication skills with a customer service mindset

• Exceptional attention to detail

• Ability to anticipate needs and solve problems proactively

• A natural collaborator – you'll work well as part of the team, there is no such thing as "not my job" here – we have one shared purpose, to drive growth, whilst protecting the Ice Cream business from risk.

Skills

• Collaborates with the Category team to enable and support the right category growth management approach to ensure the triple-win (customer, shopper, TMICC).

• Deeply understands their customer and uses that knowledge to build strong customer relationships that align key Unilever and customer stakeholders.

• Is data literate, able to analyse data to make better decisions and identify new trends that impact the customer, category and Unilever.

• Understands how to execute with excellence with the customer, whether it's through knowledge of supply chain expectations or deploying activities in-store.

• Proficient in negotiating complex agreements and resolving conflicts among multiple stakeholders (internally and externally).

• Knows how to use the right questions to understand the customer's challenges and needs, building compelling propositions that meet them.

Experiences & Qualifications

• 5 years of Sales experience, ideally with time in an account management role

• FMCG experience is preferable

• Experience in managing and executing a joint business plan

• Experience in developing and managing a forecast (volume and trade spend)

• Experience with Nielsen Data and a track record of turning data into insight

Leadership:

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

What you can expect?

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We're building a new high growth Ice Cream company from the ground up.

• Career without limits—42 markets, international opportunities, and fast tracked growth.

• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.

• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

Are you excited to craft the Ice Cream future?

To apply, you must do so online. Please do not forget to upload your CV and a motivation letter.

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company.

For the recruitment of this position, we would like to emphasize that local conditions apply to the position.

Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact [email protected].

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.

At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.