Director of Clinical Services

The Opportunity

A brand-new, state-of-the-art surgical centre is set to open in Cleveland in mid-2026 — and we're looking for an exceptional leader to bring it to life. In this pivotal role, you will build and lead a dynamic team to commission the facility and oversee all day-to-day operations. Your focus will span clinical excellence, patient flow, and surgical efficiency, while driving workforce development, service expansion, and staff engagement. You'll also champion financial sustainability and deliver an outstanding experience for both patients and doctors. Join us in shaping the future of healthcare and making a lasting impact on your community.

What You'll Do

Your day-to-day responsibilities will involve, but are not limited to:

• Oversee and ensure compliance with hospital accreditation standards, fostering a culture of excellence and continuous improvement.
• Drive initiatives to enhance patient safety and maintain high-quality clinical outcomes across all services.
• Ensure adherence to all relevant regulatory, legal, and operational standards.
• Manage and supervise practical aspects of care delivery, including bed management, patient flow strategies, patient demand forecasting, and workforce management.
• Implement systematic workforce planning and support the professional development of the clinical workforce to meet organisational goals.
• Support growth initiatives, business development, and respond to needs identified by the Executive team and Ramsay Health Care.
• Liaise with the visiting medical officer (VMO) community to ensure the delivery of the highest quality clinical care.
• Plan and maintain hospital and departmental budgets, ensuring budgetary requirements are met in collaboration with other executive team members.
• Assess workplace culture and implement strategies to support findings, fostering a positive and collaborative environment.
• Responsible for WHS & Quality compliance
• Support administrative, catering & environmental roles through direct management

What You'll Bring

As a champion of The Ramsay Way – "People Caring for People" – you'll build strong, trusting relationships, bring out the best in your teams, and lead with authenticity through times of growth and change. Additionally, you will:

• Function as a proficient clinical operator with a solid understanding of the private hospital legislative landscape.
• Demonstrate sound resource management skills to ensure the efficient and effective functioning of all departments.
• Possess an understanding of the performance levers driving quality business outcomes and have experience in applying quality improvement processes.
• Demonstrate a passion for the success and development of people, coupled with expert communication, negotiation, and interpersonal skills.
• Senior management experience in the private health sector, leading organisational change and quality improvement processes.
• Exhibit knowledge and understanding of clinical governance and patient safety.

The role will report to the National CEO – Ramsay Surgical Centres. Please note that this is a combined DCS/General Manager role that will be responsible for all departments in the team.

Essential Qualifications:

• Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia.

About The Hospitals

Ramsay Surgical Centre Cleveland is our newest day surgical facility set to open in mid-2026. The centre will feature three operating theatres, with capacity to expand to a fourth as services grow. Purpose-built to deliver exceptional patient care and surgical efficiency, Cleveland will join Ramsay's established network of surgical centres across Australia, each designed to provide specialist, same-day care in a modern and supportive environment. As part of Ramsay Health Care, the Cleveland facility will benefit from our national systems, clinical governance, and unwavering commitment to "People Caring for People."

Why Ramsay?

• Competitive benefits + exclusive Ramsay Rewards discounts at 100+ retailers.
• Access LinkedIn Learning, Ramsay Leadership Academy and ongoing career development.
• Flexible work options + 24/7 Employee Assistance Program for you and your family.
• Be part of a team shaping the future of healthcare—where people truly care for people.

To apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at People Caring for People | Ramsay Health Care