DIDO Village Manager

13 hours ago

Sydney New South Wales Australia Australian Camp Services Full time $80,000 - $120,000 per year

Join Our Dynamic Team

About Us: Australian Camp Services (ACS) are a leading remote-location hospitality company renowned for our commitment to service delivery excellence. Our team is the heart of our success, and we're on the lookout for enthusiastic, friendly people to help us raise the bar even higher.

Location: Yass, Goulburn & surrounding areas

This role will involve:

  • Mentoring, coaching & developing the existing onsite team
  • Day to day responsibility to ensure efficient and smooth day-to-day operations
  • Strong customer service focus for residents' satisfaction
  • Responsible for understanding/ using as required the Site Accommodation Management Systems
  • Actively overseeing the success of the contract KPI's through weekly involvement in client meetings
  • Build and maintain relationships by way of quality delivery on our scope of services to our clients and residents
  • Responsible for overseeing the kitchen operations and ensure catering scope requirements and quality are maintained and met
  • Inventory control including stock ordering, stock takes & wastage
  • Audit reporting for quality compliance and service standards
  • Responsible for administrative tasks such as preparing reports for head office, financial reporting for retail shop & timesheets
  • Maintain a safe work environment and actively provide ongoing feedback about opportunities for improvement
  • Ensuring and documenting staff awareness and adherence to HACCP, Safety and Environmental practices and procedures

What are we looking for?

  • Minimum 3 years' experience in the Village Service sector, managing a village of +300 residents
  • Ability to lead a large team of 15+
  • Understanding of catering is preferred
  • Have a comprehensive understanding of hospitality services remote site services
  • Strong problems solving skills
  • Experience in performance management & appraisals
  • Strong leadership skills with the ability to motivate & develop your team
  • Effective communication skills at all levels, client facing and internal
  • Intermediate computer and tech skills
  • Experience in ordering, stock-take and reporting
  • Food safety and Hygiene training
  • Experience using FIFO accommodation management systems

What you will get in return:

  • Join and lead a united and supportive workplace to which our values are demonstrated in all we do
  • Ongoing Permanent position
  • Roster is negotiable
  • 12 hour days
  • All meals and accommodation provided whilst on site
  • Ongoing support, training & development plans for continuous improvement
  • Uniform & PPE provided
  • EAP support provided

All applicants will be subject to a police clearance as well as a pre-employment medical including a drug and alcohol screening. Ongoing fitness for work includes the daily screening for zero drugs and alcohol and is a fixed condition of employment.

If this role sounds like the position for you, please get in touch with Australian Camp Services via or simply hit 'apply now' to submit your application directly.

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