Technology Contracts and Vendor Performance Lead

About WorkCover Queensland

At WorkCover Queensland our vision is to be the best worker's compensation insurer, to make a positive difference to people's lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you're someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.

About the Opportunity: Technology Contracts & Vendor Performance Lead

WorkCover Queensland is strengthening its technology governance through a strategic uplift of the Technology Contracts and Vendor Management function. This is a rare opportunity to lead the design, build, and delivery of this function, shaping frameworks, processes, and practices that will underpin long-term vendor governance and contract management excellence.

Reporting to the Senior Manager Technology Vendor Governance, you will be responsible for the full lifecycle of technology contracts and end-to-end vendor management. This is a pivotal role where you will be both strategic and hands-on, shaping how WorkCover manages technology vendors and contracts across a diverse and complex portfolio. You will work closely with Technology, Procurement, Finance, Legal, and business teams to ensure contracts and vendor engagements deliver value, manage risk, and support enterprise priorities.

Our technology vendor landscape is broad and complex, spanning software, hardware, professional services, and SaaS solutions. Managing this diverse portfolio requires both strategic oversight and hands-on execution, highlighting the operational and governance challenges involved in building a centralised, fit-for-purpose technology vendor and contract management function.

In this role, you'll take the lead in shaping WorkCover's technology contracts and vendor management function, translating strategy into tangible outcomes through both hands-on execution and enterprise-wide influence.

You'll:

• Design, build, and deliver frameworks, processes, templates, and governance practices for effective technology contract and vendor management.
• Manage and execute the full lifecycle of contracts, including procurement, negotiation, execution, administration, renewal, and exit activities.
• Drive and deliver improved vendor performance by monitoring outcomes, assessing risks, and ensuring SLAs and KPIs are met.
• Collaborate and influence stakeholders across Technology, Procurement, Finance, Legal, and business units to ensure contracts and vendor engagements support organisational priorities.
• Advise and guide leadership with strategic commercial and governance insights to enable informed, enterprise-wide decisions.
• Actively deliver hands-on management of contracts and vendors while building capability, structure, and tools for the emerging function.

A bit about you:

You are a strategic thinker who thrives in complex, multi-stakeholder environments and enjoys building a technology-focused function from the ground up. You understand procurement in the context of technology solutions and projects, applying it to software, hardware, services, and vendors, and can navigate the full contract and vendor lifecycle with confidence.

You are comfortable balancing agility with the right-sized governance and process approach, ensuring effective delivery while building scalable, fit-for-purpose practices. You communicate clearly and persuasively when negotiating with vendors, advising leadership, or collaborating across teams.

You will also bring:

• Proven experience managing technology vendors and contracts across software, hardware, professional services, and SaaS solutions.
• Strong knowledge of contract terms, procurement processes, and risk management.
• Demonstrated ability to establish or uplift processes, governance, and frameworks for contract and vendor management.
• Excellent stakeholder engagement, influencing, and negotiation skills.
• Tertiary qualifications in Legal, Business, IT, Project Management, or related field, or equivalent experience.

A bit about us:

The Technology Contracts and Vendor Management function sits within WorkCover's Operational Excellence team, accountable for strengthening governance, managing risks, and delivering value from technology investments. We are currently in a build and uplift phase, enhancing capability, structure, and tools to manage a growing and complex vendor landscape. This is an opportunity to make a tangible impact, improving how WorkCover manages technology vendors, contracts, and strategic technology investments.

Working at WorkCover, you'll enjoy a hybrid work model, personalised learning and development opportunities, and access to holistic health and wellbeing programs. We offer competitive salaries, generous superannuation (including co-contribution), and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Queensland.

How to Apply:

Please submit your resume along with a covering letter (no more than two pages) outlining your motivations and why you're a strong fit for this role.
Applications close at 5pm, Monday 27th of October
.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Employment History Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Agencies Please Note
: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.