Field Technician

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

The Opportunity
As a Field Technician, you'll provide expertise in the installation, commissioning and maintenance of customer access and core networks, including long haul DWDM transmission Systems, IP and Voice networks and services.

A company vehicle, laptop and phone will be provided to ensure you can excel in your role.

You will have the opportunity to participate in a 24/7 support roster maintaining one of the largest optical fibre networks in Australia.

Applicants must hold current Australian citizenship status to meet governmental criteria for an NV1 Baseline Clearance application, which is essential for this role.

What You'll Be Doing Day-to-day

• Installation and commissioning of optical network equipment
• QA of Network builds including internal and external plant
• Diagnose and rectify faults on the network within SLA
• Ensure no unplanned network outages
• Inspect, observe and conduct maintenance programs on the network and facilities to ensure our network is operating at optimal performance
• Ensure that network restoration following any un-scheduled outage is achieved with minimum interruption to the operation of the network
• Ensure that all planned network augmentation/upgrades are achieved with minimum disruption and with the customer satisfied
• Maintain and protect all network assets in allotted regions
• Ensure all easement/property owners/occupiers are aware of, and respect, the network components that lie on their property
• Ensure all property owners are aware of and understand their responsibilities to the assets of the network, to minimise any damage
• Ensure any damaged/stolen assets, ie solar panels, marker posts, CEV compounds, etc. are replaced in a timely manner
• Develop, coordinate and mentor staff and contractors in overcoming all service threatening and service failure situations
• Participation in 24/7 on-call support roster
• Travel to remote parts of Western Australia and on occasion, interstate

What You'll Bring To This Role

• Extensive experience in construction, operation and maintenance of optical fibre telecommunications networks in all environments.
• Detailed understanding and skilled in the interpretation of telecommunication network deigns.
• Working knowledge of IP, SDH, DWDM and xPON transmission equipment and DC Power system.
• Sound understanding of the operating capabilities and characteristics of operating devices used in telecommunications optical fibre transmission networks.
• Practical knowledge of external plant, ie. Fibre cabling, pit and pipe and optical splicing will be highly regarded.
• Experience in the use and management of sub-contractors in the telecommunications environment.
• Sound experience working with the public and other stakeholders in the delivery and repair of telecommunication network assets.
• Relationship management - ability to interact effectively with colleagues, clients, third party contractors and visitors, and a commitment to providing a high level of client service.
• Ability to work autonomously, being confident to make decisions within own area of responsibility.
• Demonstrated ability to analyse issues, solve problems by applying high level judgment.
• Sound leadership and safety management.
• Well-developed written communications skills (prepare correspondence reports, submissions).

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us
As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of
Building Critical Connections
.
Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.