Sr Sales Operations Administrator

2 weeks ago

Sydney, New South Wales, Australia Ultimate Kronos Group Full time $90,000 - $120,000 per year
Company OverviewJob responsibilities include:
  • Partner with the Sales team, with a high focus on the federal space to deliver high-quality customer-facing documentation in support of sales objectives by complying with internal processes and policies, including auditing documents throughout the quote-to-order process to ensure high-quality output
  • Collaborate, have a general understanding of, and build strong relationships with cross-functional teams, including Finance, Legal, Order Management, Contracts, Services, and Sales, to ensure quote-to-cash compliance
  • Understand and apply the go-to-market strategies, sales promotions, product offerings, and processes when collaborating or advising sales on deal structure
  • Familiarity with sales cycles and environments
  • Update Salesforce CPQ throughout the sales cycle to ensure data integrity
  • Execute and track credits and RMAs through to completion
  • Manage redlines, escalations, and approvals
  • Support peers to ensure equal distribution of workload
  • Onboard new Sales Executives to work efficiently with Sales Operations
  • Embrace evolving technology to support business needs
  • Support Month and Quarter End business
  • Learn, adapt and retain information to support an ever-changing Sales Operations role
  • Identify and participate in process improvement initiatives
  • Manage the licensing, fulfillment, renewal and delivery of GovTA license
Qualifications:
  • 2+ years of post-secondary education or relevant work experience in a sales or customer service environment
  • Technical aptitude and experience with Oracle, Salesforce, and Microsoft applications are preferred
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • High self-motivation, responsibility, and flexibility to achieve results
  • Deadline focussed with the ability and willingness to support extended hours at month- and quarter-end close if required
  • Organized and able to multi-task in a fast-paced and demanding environment
  • Limited travel required

Ultimate Kronos Group

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