Risk and Compliance Analyst

Company Description

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Job Description

The Risk & Compliance Analyst supports the Head of Risk & Compliance and the Senior Risk & Compliance Consultants to effectively manage the enterprise and operational risk management and corporate compliance and assurance functions at AFCA.

The responsibilities will include :

• Monitor CAMMS Administration: Ensure the AFCA Risk & Compliance system functions correctly, including managing access rights, notifications, training, report development, user guides, and system integrity checks.
• PowerBI Reporting: Enhance risk and compliance reporting through PowerBI.
• Compliance Support: Assist in compliance activities, including working group tasks, mapping obligations in CAMMS, and following up on overdue reviews.
• Stakeholder Engagement: Update the AFCA policy register and internal audit tracker by engaging with stakeholders.
• Governance and Compliance: Oversee the corporate policy framework's governance and compliance requirements.
• Internal Audit Plan: Coordinate meetings and facilitate information exchange for the internal audit plan.
• Risk Workshops and Controls Testing: Participate in risk workshops, facilitate controls testing, and update the CAMMS risk register.
• Conflict of Interest Management: Engage staff and managers, review conflicts, and maintain the Conflict of Interest register.
• Reporting: Support the reporting of risk and compliance matters to the Board and Executive Management.

This is initially a 12-month maternity leave cover contract.

Qualifications

• Organisational Skills: Ability to complete tasks within given timelines.
• Stakeholder Management: Excellent skills in dealing with all levels, including EGMs.
• Attention to Detail: High level of accuracy and thoroughness.
• Data Analysis: Ability to analyse data, provide insights, and basic MS Office knowledge.
• Experience: Project management, audit, or risk management experience.
• Risk Management Systems: Experience with these systems is desirable.
• Education: Relevant tertiary qualification or experience in risk management, compliance, or assurance is desirable.

Additional Information

What's on offer

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If you're passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don't meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.