Compliance Analyst

Compliance Analyst

An established APRA-regulated financial services organisation is undertaking a significant transformation to strengthen its risk and compliance frameworks. The program focuses on aligning with CPS 230 Operational Risk Management and other evolving prudential standards, enhancing resilience, governance, and customer outcomes.

This role offers the opportunity to contribute to a forward-looking organisation committed to responsible risk management, sound governance, and continuous improvement.

ROLE PURPOSE

The Compliance Analyst supports the effective implementation and ongoing maintenance of the Compliance Framework. The role plays a key part in ensuring the organisation meets its legislative, regulatory and code obligations under APRA, ASIC and industry standards, while promoting a culture of integrity, accountability and sound governance.

Reporting to the Head of Compliance, the Compliance Analyst maintains compliance registers, supports incident and breach management, assists with policy and training administration, and contributes to the accurate and timely reporting of compliance metrics and insights to management and Board Committees.

RESPONSIBILITIES

Compliance Framework Support

• Maintain the Group Compliance Obligations Register, ensuring obligations from key sources (e.g. CPS 220, CPS 230, RG 78, RG 271, Privacy Act, Relevant Codes of Practice) are accurate and current.
• Assist in implementing compliance policies, procedures and supporting tools.
• Support business units in understanding and documenting compliance obligations and arrangements to ensure ongoing compliance.

Incident & Breach Management

• Record, track and monitor incidents, breaches and remediation actions.
• Assist in breach assessments, escalation and closure activities, ensuring timeliness and completeness of reporting.
• Support root cause analysis and contribute to lessons learned.

Policy, Training and Fit & Proper Compliance

• Maintain registers for policy reviews, compliance training completion and CPD hours.
• Assist in monitoring Fit & Proper compliance and relevant certifications.
• Support communication and co-ordination of mandatory training and awareness activities.

Regulatory and Code of Compliance

• Support adherence to APRA, ASIC and industry code obligations (e.g. Life Insurance Code of Practice, General Insurance Code of Practice).
• Maintain accurate evidence of compliance activities and monitoring outcomes.
• Assist with preparation of submissions, responses or returns to regulators and code bodies.

Assurance and monitoring support

• Assist with 2LoD compliance monitoring and assurance activities, including testing of control effectiveness, evidence collection and documentation of results.
• Track action items and follow up implementation of agreed remediation measures.

Governance, Reporting and Record keeping

• Contribute to monthly and quarterly reporting to the Executive Risk Management Committee and Board Risk Committee.
• Support preparation off compliance dashboards, meeting papers and minutes.
• Maintain accurate and accessible compliance documentation and registers within record management systems.

Collaboration and Stakeholder Engagement

• Work collaboratively with business units including operations, product, claims, finance and external service providers.
• Promote awareness of compliance responsibilities and support the embedding of compliance culture.
• Liaise with auditors, consultants and external parties as required.

KEY RELATIONSHIPS

• Internal Stakeholders include:
  Chief Risk Officer, Risk & Compliance Team, Operations, Product, Claims, Finance, Executive and Board Committees
• External Stakeholders include:
  Regulatory Bodies (APRA, ASIC, Code Governance Committees), Industry Associations and Professional Bodies, Service Providers and Business Partners

KEY CAPABILITIES & ATTRIBUTES

• Strong attention to detail and accuracy in maintaining registers, documentation and records.
• Analytical mindset with ability to interpret compliance data and identify emerging issues.
• Proactive, organised and able to manage multiple priorities within agreed timeframes.
• Clear and professional written and verbal communication skills.
• Collaborative and team-oriented approach with a strong sense of accountability.
• High ethical standards and commitment to continuous improvement.

QUALIFICATIONS & EXPERIENCE

• Tertiary qualification in Business, Commerce, Law, Risk Management or a related discipline (desirable)
• 2 to 4 years' experience in compliance, risk management or audit within financial services or insurance sectors.
• Familiarity with APRA and ASIC regulatory frameworks (CPS 220, CPS 230, RG 78, RG 271, RG 274). Experience using compliance or incident management systems.
• Proficiency in Microsoft Office.
• Understanding of compliance management principles, obligations management, breach and incident reporting and code governance.
• High integrity, curiosity and willingness to learn.
• Ability to work collaboratively across teams.
• Strong initiative and problem-solving capability.

WORK ENVIRONMENT & FLEXIBILITY

• The role is based in Melbourne CBD with hybrid flexibility (typically 2 – 3 days)
• Occasional interstate travel may be required for training or regulatory engagement.
• This position operates under our clients' work and flexible work policy.
• Additional 4 Wellbeing Leave Days
• Additional Birthday Leave