Head of Credit Risk

Why Tyro?

At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We're proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we're obsessed with the success of our people. So, when you come onboard, we'll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you'll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you'll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Step inside life at Tyro

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About the role:

As the Head of Credit Risk at Tyro, you will report to the Chief Risk Officer and be a senior member of the Tyro Risk Management team. You'll be accountable for Tyro's credit risk management framework across current and future lending products.

Leading a high-performing team, the role is responsible for setting credit policies, underwriting standards, escalated credit decisioning, and oversight of portfolio quality, collections and provisioning. You'll partner with Product on the design and launch of new credit offerings such as secured business lending and credit cards. It provides high-quality analysis and reporting to the CRO, Board Risk Committee and other senior forums, ensuring Tyro's credit risk management is prudent, compliant with APS 220, and aligned to strategic objectives.

What you'll do:

• Lead Tyro's credit risk policies, risk assessment, underwriting standards, provisioning and portfolio reporting, ensuring alignment with prudential and regulatory requirements.
• Ensure compliance with APS 220 Credit Risk Management standards and engage effectively with APRA and other regulators where required.
• Undertake escalated loan decisioning within delegated authorities, ensuring adherence to policy and sound judgement.
• Provide assurance over collections strategies, recovery activities and third-party providers, ensuring effective oversight of arrears and write-offs.
• Deliver high-quality, insightful reporting and analysis to senior stakeholders including CRO, BRC and Lending Steering Forum.
• Evaluate the credit quality of the loan portfolio and ensure compliance with Tyro's Lending Credit Risk Policy and procedures.
• Lead, coach and develop the credit risk team, building technical capability, strong judgement and succession readiness.
• Partner effectively with Product, Growth and Finance to ensure credit risk is well understood and managed across Tyro, including support for the development and risk assessment of new products.
• Be an active member of the Risk Management Leadership Team, role modelling positive risk behaviours and contributing to a strong risk culture.

What you'll bring:

• At least 10 years' experience in financial services, with a minimum of 5 years in a senior credit risk leadership role. Experience in fintech, non-bank lenders or challenger banks desirable.
• Strong understanding of SME credit risk products, including unsecured and secured business lending, business credit cards, and emerging product types.
• Demonstrated ability to deliver high-quality, insightful reporting and present effectively to C-suite and Board-level stakeholders.
• Solid credit fundamentals and proven experience in a commercial lending environment.
• Ability to perform in-depth analysis of financial statements, cash flow forecasts, business models, and sector dynamics to assess repayment capacity and overall creditworthiness.
• Demonstrated experience partnering with Product teams on the design, development and risk assessment of new credit products, including secured lending and credit cards.
• Strong investigative, analytical and influencing skills, including experience in stress testing, scenario analysis and portfolio modelling to assess resilience under varying economic conditions.
• Highly organised with the ability to meet deadlines.
• Advanced MS Office skills, particularly MS Excel.

What's in it for you?

We've worked hard to create an environment that's big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You'll also receive:

• A mix of in-office and remote working
• Learning and career development opportunities
• 16 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you've got this far, then you might just be a great fit for us. Don't tick all the boxes above? That's ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.