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Payroll Analyst
2 weeks ago
Vacancy Number
ER2151
Position Title
Payroll Analyst
Employment Status
Permanent, Full Time
Department
Strategy, People and Performance
Location
Bundall Precinct
Award Classification
Stream A, Level 5
Salary
$103,520 – $107,812 per annum, plus superannuation
Hours
40.00 hours per week
About your new role
The Payroll Analyst is a senior member of the Payroll Team, responsible for the processing of the City's payroll to ensure the accurate and timely payment of all employees. This role serves as the first point of escalation for payroll-related queries and issues, providing expert advice and resolution support to the Payroll Officers and other stakeholders.
The Payroll Analyst manages the complete pay run process, ensuring accuracy, compliance and adherence to legislative requirements, The City's complex Industrial Framework and internal policies. The role provides expert advice on complex payroll matters, including terminations, superannuation, leave entitlements and the interpretation and application of payroll rules and conditions.
The Payroll Analyst plays a critical role in maintaining payroll integrity, troubleshooting complex issues and supporting continuous improvement initiatives to enhance the efficiency, accuracy and compliance of the payroll function.
Position responsibilities include:
• Lead the payroll process to ensure the accurate and timely payment of all employees in line with legislative, industrial and policy requirements.
• Act as first point of escalation for complex payroll queries, providing expert guidance and resolution.
• Serve as subject matter expert for terminations, superannuation, leave entitlements, and payroll rules ensuring correct interpretation and application.
• Maintain payroll data integrity through regular checks, reconciliations and reviews.
• Monitor and ensure compliance with relevant legislation, awards, certified agreement and internal policy.
• Liaise with internal stakeholders to provide accurate payroll information and reporting.
• Support audits and reviews by providing required payroll data, explanation and documentation.
• Maintain payroll integrity, troubleshoot some complex issues and support continuous improvement initiatives to enhance the efficiency, accuracy and compliance of the payroll function.
We're looking for people who have:
• Diploma in Payroll or equivalent knowledge and experience
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:
- Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
- Personal and professional development courses
- Access to 350+ fitness facilities through Fitness Passport
- 4 free confidential counselling sessions a year for you or an immediate family member
- 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
How to apply
For more information, access the position brief in our job's portal by clicking "Apply".
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Contact Person
Jaime Downing
Contact Number
Closing Date
Monday 25th August 2025
Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
