Administration Officer

• Not-for-profit organisation
• Full time permanent position
• Excellent culture and collaborative environment

MATES in Construction is a registered charity that delivers workplace mental health and suicide prevention programs across the South Australian construction industry. MATES offers an integrated program of training and ongoing support that creates a workplace community of 'mates looking out for mates' and provides ways for the industry to take an active role in improving the mental health and wellbeing of workers.

The Role:

MATES in Construction has a vacancy for an Administration Officer to commence as soon as possible. The position is based in Adelaide reporting to the Office Manager and CEO of MATES.

The role focuses on the coordination of administrative tasks across the business and is the go-to for all office matters, including all internal staff of MATES in Construction and BIRST and external consultants and resources. This role will manage a wide variety of tasks including clerical duties, database management, communication, data entry, events coordination, and assisting other staff members. The Administration Officer is essential in maintaining the smooth functioning of the business and supporting the team.

Key Responsibilities:

• Managing phone and email enquiries.
• Perform general administration duties.
• Assist Office Manager in all office management duties.
• Maintain effective paper and electronic filing systems.
• Proactively keeping all office functions working effectively.
• Greet and meet visitors ensuring they receive a warm and professional welcome.
• Handle customer enquiries.
• Manage online ticketing system for training and event bookings.
• Manage online surveys and reporting results.
• Data entry.
• Assist in event coordination including logistics, catering and communication with attendees.
• Distribute electronic newsletters and information via online portals.
• Draft and distribute internal communications, memos and announcements.
• Provide administrative support to all staff.
• Provide relief coverage for reception.

This role requires the candidate to build professional relationships with workers from the building and construction industry, employers, unions, key stakeholders, and community services. By supporting the Field Officers and Case Managers, this role has the opportunity to make a significant difference in the lives of others – it is both rewarding and challenging.

Essential Criteria:

You will need excellent communication and interpersonal skills, including strong written skills, and can interact proactively with all levels of the organisation. High attention to detail, superior time management and organisational skills and the ability to take ownership of the role are also key requirements.

• Ability to adapt to change.
• Ability to demonstrate initiative and work under pressure.
• Ability to maintain confidentiality of information.
• Ability to work autonomously and in a team environment.
• Demonstrated commitment to learning, personal development and sharing of knowledge and information.
• High attention to detail.
• "Can-do" attitude.
• High level of communication, both verbally and written.
• Superior organisational skills.

Ideally you will have 3 years' experience in an administration role and have a certificate or diploma in Business Administration, Office Management or a related field.

This is an amazing opportunity for an Administration Officer to work with a diverse range of people and make a difference in someone's life. Excellent working conditions apply and a competitive remuneration package and 5 weeks' annual leave are on offer for the successful candidate.

Please send a covering letter with your detailed CV marked attention: Kellie Horton. Applications close: Friday 3rd October, 5.00 p.m.