Service Coordinator

1 week ago

Richlands, Queensland, Australia Dowdens Group Full time

Dowdens Pumping and Water Treatment is Queensland's leading solutions provider for all things pumping and water treatment. Family owned and operated for over 50 years, we pride ourselves on supplying quality products and excellent customer service across varying industries.

Role Overview

As part of a small team, the Service Coordinator / Scheduler will play an pivotal role in scheduling and coordination of works to ensure the water treatment service team is operating efficiently.

Based in our Brisbane Richlands office, this full time role requires the ability to work autonomously whilst maintaining high organisational and communication skills.

Key Responsibilities

  • Scheduling of routine services, breakdowns and new jobs with various clients and industries, ensuring service information is entered into databases and calendars
  • Liaising with clients to ensure site access is seamless (travel / accommodation / inductions / skills required).
  • Overseeing submissions of technical reports and results to clients
  • Monitoring awaiting parts and overdue orders expediting
  • Assisting with quoting and general administration duties as required

Eligibility

  • Previous experience in a service coordination or scheduling role, preferable in a water treatment,  technical or service based industry
  • Strong customer service and ability to learn on the job
  • Be able to multitask, prioritise and have strong attention to detail

All applications will be handled confidentially. Only successful candidates will be contacted. Candidates must be legally permitted to work in Australia.

Employment and salary package will be negotiated based on merit, competence, performance and business needs.

No recruitment agency applicants accepted. Any recruitment agency submitted applicant or candidate will be considered as unsolicited and will not create any contractual relationship between the agency and Dowdens Pumping & Water Treatment and therefore no recruitment fee will be payable.

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