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Manager Business Operations

2 weeks ago

Sydney, New South Wales, Australia Destination NSW Full time $125,693 - $138,510 per year

Manager Business Operations


• Join Destination NSW, a division within the Department of Creative Industries, Tourism, Hospitality and Sport

• Clerk Grade 9/10 with a salary range of $125,693 - $138,510 plus superannuation and leave loading

• Ongoing role based in The Rocks Sydney, NSW

About the role

Destination NSW influences and shapes the visitor economy through strategic research, policy and thought
leadership, stakeholder engagement and consultation, commercial partnerships and investment in visitor
experiences, business support, marketing and events.

The Destination NSW division collaborates with industry stakeholders, local communities, and domestic and international partners to promote unforgettable experiences across NSW—from iconic city landmarks and world-class festivals to hidden regional gems. Through innovative marketing campaigns, strategic partnerships, and event support, Destination NSW plays a critical role in boosting visitor numbers, enhancing the state's global profile, and delivering long-term benefits for the visitor economy.

About You

As the Manager of Business Operations, you will be responsible for the provision of high-level business, operational and financial management support including leading and managing the consumer marketing budgeting process and contributing to the consumer marketing strategy.

You will provide expert advice, information and guidance to a range of key stakeholders to support the delivery of marketing programs. Including advising the Consumer Marketing Leadership team on areas for improvement, using project management tools to enhance program delivery.

To learn more about the role, please click here to download the role description.

Essential requirements


• Tertiary qualifications in a relevant discipline or demonstrated equivalent relevant professional experience
How to Apply

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date: 10:00am Wednesday 4 June 2025
Contact: Lexi Barak via ********** ***

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

• Create social and economic opportunities for the state

• Support the creation of jobs across the creative, visitor and night-time economies

• Prioritise First Nations artists, stories and culture

• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

• Drive visitation through events, campaigns and visitor experience development

• Activate our night-time and creative economies to unlock unique precincts and community spaces

• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

• Support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state's diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.