Senior Client Manager

Senior Client Manager - Staff Augmentation

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It's time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?

This role will execute on NTT Data's Staff Augmentation Services strategy, primarily focused on driving staff augmentation services solutions into the ACT Government market, liaising with Customers and Sales Management team.

The role will see you hold responsibility for a patch of well established, existing accounts and as well as generating leads from the wider business. The key focus is to analyse the client's situation and business requirements through awareness, empathy and good questioning, in order to influence clients to use NTT Data's solutions through articulating value in the clients' terms

Drive for client satisfaction throughout the entire lifecycle of the clients' buying process, by taking ownership for the commercial agreement for each client. Your aim will be to realise revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation.

Generate demand by assisting clients to identify current needs (turning clients' implied needs into explicit needs), and then effectively articulate how NTT Data can add value through our services and solutions.

Working at NTT Data

• Drive Augmentation Services sales initiatives, pipeline generation and meeting monthly sales targets
• Work to ensure sales opportunities are accurately forecast and prosecuted to closure
• Drive efficiency of the sales process to engage in sales campaigns and proactively look for, drive and win Augmentation opportunity
• Develop strong relationships with clients, qualify their requirements and introduce NTT Data's Augmentation Services
• Establish and maintain short and long term resource placements with clients to assist in meeting their operational and strategic goals
• Work with the resourcing team to develop and maintain a broad network of suitable candidates suitable for augmentation solutions
• Manage commercial negotiations for resource placement
• Ensure effective communication of opportunities to sales management (local and national) and resourcing team
• Develop and maintain a sales territory plan and present this monthly
• Record and maintain sales statistics and account profile information in our CRM

What will make you a good fit for the role?

• 4+ years specific experience in selling ICT services (or have the ability to transition from a recruitment function in to ICT services), resourcing and / or recruitment solutions.
• NV1 Clearance preferred or Australian Citizen with the ability and willingness to go through the clearance process
• Strong business development background
• Demonstrating a proven track record in meeting sales targets and in developing opportunity pipeline is essential
• A very good track record for developing quality client relationships, industry networking and sales success
• Good understanding of ICT trends and industry standards
• Technical background is desirable
• Ability to articulate and align NTT solution offerings to client specific business requirements