Guest Service Agent

5 days ago

Sydney, New South Wales, Australia Naumi Hotels Full time

Part-time opportunities, Dynamic environment, Great perks

We're excited to present you one of the best locations Sydney has to offer, as part of the Naumi Hotels Group of properties. The inspiring diversity and originality of the streets that surround us here in Haymarket makes Central Studio Hotel full of convenience and contemporary chic style to deliver 116 guest rooms.

We are searching for someone who exudes a high level of enthusiasm, is a great team player and loves hospitality. The role will work closely with the Front Office team and Hotel Manager in this dynamic small team, to ensure our guests have a wonderful, local experience.

Your primary responsibility will be to oversee the smooth operation of the hotel during the shift. You will also provide a friendly and efficient arrival and departure experience for all guests as well as attending to all guest requirements during their stay.

At Naumi Hotels we pride ourselves on TEAMwork and encourage creativity, inclusion and excellence through building trust and open communication across all areas of our group.

Bring with you …

  • Love for hospitality & Team work
  • Good communication skills
  • Keen eye for detail
  • A sense of what you do well, makes a big difference
  • Flexibility to work on weekends

Some of what you will be doing …

  • Service of guest arrivals and departure
  • Perform Front Desk daily duties and tasks to the highest standard
  • Good understanding of a Property Management System
  • To ensure all accommodation rates are processed correctly by checking the necessary reports and that the best possible revenues are obtained
  • Attend to major operational problems and needs promptly including customer complaints, enquiries and requests

Enjoy working at Naumi

  • Grow with us, through opportunities for career development and progression as our business grows
  • Discount accommodation when staying at our properties across NZ, AU, Dubai and Singapore
  • Rewards & Recognition programs
  • Referral Bonus Program
  • Naumi Knights Program

If this sounds like the role you have been waiting for, we'd love to hear from you - apply now

Applicants must be legally entitled to work in Australia.

At Naumi, diversity, equity, and inclusion are at the heart of who we are and how we live our values. We welcome applications from people of all backgrounds, ages, cultures, abilities, sexual orientations, and gender identities. Our goal is to provide a fair, inclusive, and barrier-free recruitment experience for everyone. If you require any support or adjustments to participate fully in the recruitment process, we encourage you to let us know. Please feel assured that anything you share will remain confidential. You can reach our People & Performance team at , and we'll be happy to assist you.

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