Guest Services Agent

1 day ago

Sydney, New South Wales, Australia The Grace Hotel Full time $50,000 - $70,000 per year

About The Grace Hotel Sydney

Situated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building. Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors.

The Role

We are seeking an individual to illustrate exemplary communication skills and display a total customer service focus to our guests and team members. Demonstrating a systematic approach in completing tasks is a requirement.

As Guest Service Agent / Front Desk Agent you will be responsible for all aspects of hotel reception including check-in/out, customer relations and cashiering.

The successful candidate must possess:

  • Excellent customer service and communication skills
  • Experience in a similar role and environment
  • The ability to work professionally under pressure
  • The passion for providing every guest with a positive experience
  • Consistent pride in their grooming and presentation
  • Ability to work a rotating 7-day roster
  • Knowledge of Opera PMS is desirable

Does it sound like you?

If you are interested in this position, please send your cover letter and resume by using the Apply button below.

Only candidates with full working rights will be considered. Only short-listed candidates will be contacted.

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