Clerical in Charge

Job reference: #17621

Brand: Lumus Imaging

Location: Ballina

Work type: Full Time (Permanent)

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Do you have medical imaging administration experience? Are you seeking a next step in your career or looking for a change?

We have an opportunity in our administration leadership team for a Clerical in Charge to join our team based in Ballina. This would be the perfect opportunity for a senior healthcare administration team member looking to advance their career, or for an experienced Clerical In Charge / Head Receptionist / Medical Secretary looking for a change.

As Clerical In Charge, you are pivotal in ensuring smooth operations and the best patient experience and must be comfortable problem solving and troubleshooting on a regular basis.

This exciting opportunity is offered on a permanent full time basis.

Our clinic hours are from 8:30am - 5pm Monday to Friday.

What is on offer?

• Supported career development
• An opportunity to make a difference
• Experienced team of healthcare professionals
• Suburban locations - Free parking
• Permanent employment benefits including annual leave, corporate discounts & more

Key responsibilities include:

• Recruiting, onboarding, mentoring and developing the clerical team
• Day to day practice management ensuring efficient workflows of 6-8 team members
• Delivering exceptional patient experience
• Billing and account management i.e. Medicare resubmissions
• Patient record management
• Active leadership by participating in Clinical meetings and partnering with peer leaders across our network of clinics

The successful candidate will have:

• Previous administration experience in a medical / healthcare environment
• Previous Management experience
• Working knowledge of RIS and Patient Archiving Communication systems
• Excellent communication skills
• Attention to detail and high levels of accuracy
• Empathy
• Practical approach and can-do attitude

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

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