Senior Solution Specialist

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Senior Solution Specialist - M365 plays a key role as a professional services team member of our Microsoft 365 Centre of Excellence. As a member of this team, you will be responsible for designing, building and supporting solutions end to end for our customers. You will troubleshoot technical issues for customers. You will be accountable for delivering a first-class experience for consumers of our Intelligent Workplace services. You will be responsible for providing guidance, advisory and project delivery to customers using best practice and modern technology approaches. This is an opportunity to work in a fast paced, dynamic environment with an enthusiastic team of professionals.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

As we are a national team, applications from all Australian geographies will be considered.

** Please note that due to customer requirements, this role requires Australian Citizenship and eligibility to undertake a Federal Government NV1 Security Clearance **

What you'll do

At the moment, as Senior Solution Specialist - M365 you will be focused on:

• Analyse business requirements developing project documentation including solution designs documents, recommendation reports and systems as-built.
• Facilitate customer workshops and presentations providing thought leadership.
• Provide technical leadership for customers Microsoft 365 environments and solutions.
• Build and deploy solutions within Microsoft 365 platform, including SharePoint Online, Microsoft Teams, Power Automate and Power Apps.
• Lead and execute Microsoft 365 migration projects. Migrating information from legacy systems into SharePoint Online, OneDrive, Microsoft Teams, Power Automate and Power Apps.
• Facilitate training workshops. Develop training materials.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Provide governance and support to customers Microsoft 365 environments.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.

What you'll bring:

Required experience:

• Previous experience in an ICT Professional Services organisation as a Microsoft 365 Consultant.
• Experience designing, building and deploying SharePoint Online, MS Teams and Power Platform solutions.
• Experience migrating content into Microsoft 365.
• Strong presentation skills.
• Experience running workshops.
• Ability to address complex business problems with M365 based solutions.
• Experience designing and implementing enterprise information architecture.
• Strong analytical and problem-solving skills.
• Experience developing Power Automate workflows and Power Apps.
• Excellent documentation and communication skills.
• Extensive knowledge of core collaboration services in M365; SharePoint Online, MS Teams and OneDrive.
• Experience developing PowerShell scripts.

Nice to have:

• Experience developing custom solutions using SharePoint Framework (SPFx), JavaScript, C#, and HTML/CSS.
• Experience with Information management and Information protection (Microsoft Purview).
• Experience building custom integrations.
• Experience using AvePoint and Nintex.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.